Data-Driven Performance & Insights Analyst

Costa Crociere S.p.A.; Southampton; On-site; GBP 32,000 - 52,000; Full time

Job summary

Carnival UK is seeking an Analyst, Performance and Insights to join our Digital Technology team in Southampton. You will produce accurate performance reporting and maintain dashboards using Power BI, ensuring data quality standards are met.

You will analyze service and delivery data to identify trends and risks, translate findings into clear commentary, validate and reconcile data from multiple sources, and collaborate with managers to tailor outputs to their needs.

Qualifications

• Experience supporting reporting, data analysis or operational processes in a structured environment.
• Strong attention to detail and the ability to work confidently with data to produce accurate, reliable outputs.
• Good communication and stakeholder skills, with the ability to understand reporting needs and explain findings clearly.

Responsibilities

• Producing accurate and timely performance reporting across DTO, maintaining dashboards, metrics and data quality standards using Power BI.
• Analyzing service and delivery data to identify trends, risks and performance variances, translating findings into clear commentary.
• Validating, cleansing and reconciling data from multiple sources to ensure reporting is accurate, consistent and clearly documented.
• Supporting improvements to dashboards, visualisations and reporting processes, while working with managers to tailor outputs to their needs.

Skills

Data analysis

Reporting

Data quality

Education

Degree in Business/Technology/Data

Tools

Power BI

Power Automate

Power Apps

Job description

Carnival UK is seeking an Analyst, Performance and Insights to join our Digital Technology team in Southampton. You will produce accurate performance reporting and maintain dashboards using Power BI, ensuring data quality standards are met.

You will analyze service and delivery data to identify trends and risks, translate findings into clear commentary, validate and reconcile data from multiple sources, and collaborate with managers to tailor outputs to their needs.