Data-Driven Customer Insights Analyst

LexisNexis Risk Solutions; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Holiday allowance

Private medical benefits

Pension scheme

Employee discounts

Job summary

LexisNexis Risk Solutions in the United Kingdom is seeking an analytics-focused professional to join Customer Intelligence. You will turn customer, product and operational data into actionable insight, supporting dashboards, reporting and evidence-based decisions.

Work with cross-functional teams, apply Python, SQL and Power BI, automate analyses, and contribute to data science initiatives and AI-ready analytics.

Qualifications

• Exceptional analytical and problem-solving skills with the ability to work with complex datasets and generate practical insight.
• Excellent data science and programming skills, with proficiency in Python for data analysis, modelling, automation and statistical applications.
• Experience in data manipulation, querying and analysis using SQL.

Responsibilities

• Analytics and Insight Generation - Analyse customer, product, commercial and operational data to uncover trends, risks and opportunities, delivering insights into customer behaviour, engagement, retention, product adoption and experience.
• Data Management and Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs.
• Data Science, Automation and AI Readiness - Use Python to automate recurring analysis, reporting and data preparation, while supporting statistical modelling, predictive analytics and AI/data science proof-of-concept work.
• Data Visualisation and Storytelling - Create impactful Power BI dashboards and visualisations to communicate customer and business performance.
• Collaboration and Business Partnership - Collaborate with cross-functional stakeholders to translate business questions into analytical solutions and measurable outcomes.

Skills

Python

SQL

Power BI

Excel

Tools

Salesforce

Job description

LexisNexis Risk Solutions in the United Kingdom is seeking an analytics-focused professional to join Customer Intelligence. You will turn customer, product and operational data into actionable insight, supporting dashboards, reporting and evidence-based decisions.

Work with cross-functional teams, apply Python, SQL and Power BI, automate analyses, and contribute to data science initiatives and AI-ready analytics.