Data & Digital Analyst

American International Group; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

American International Group (AIG) invites applications for a Data & Digital Analyst to enable data and digital capabilities across the Talbot Underwriting Services landscape. The role bridges underwriting, operations and platform teams to translate needs into practical, scalable data and digital solutions, ensuring adoption and business value.

You will partner with stakeholders to shape requirements, support backlog prioritisation, and drive governance and delivery across multiple streams,

Qualifications

• Experience in a data, digital, product or business analysis role within insurance Lloyd’s / London market experience desirable.
• Strong understanding of underwriting processes, operational workflows and how digital and data capabilities support them.
• Experience working with business stakeholders to understand needs and shape practical solutions.
• Ability to translate business problems into requirements, user stories, process models and solution options.
• Strong understanding of data platforms, reporting, workflow tools and digital transformation in a business context.
• Experience supporting or influencing delivery across cross‑functional teams, including technology, platform, operations and business stakeholders.

Responsibilities

• Translate business needs into clear requirements, solution options, process impacts and delivery-ready user stories or specification documents.
• Support product and solution shaping across Talbot data and digital portfolio, including underwriting workflows, data integration, reporting, operational processes and platform capabilities.
• Partner with platform teams and delivery partners to assess feasibility, prioritise scope, define dependencies and support implementation planning.
• Help shape and prioritise the backlog across multiple streams of work, balancing near-term business need with longer-term strategic goals.
• Support design and governance activities for various change initiatives Ensure solutions are aligned to business needs, platform architecture, risk and control requirements, and market operating standards.
• Provide functional oversight of delivery progress, working with teams to clarify requirements, resolve issues and maintain focus on business value.
• Support adoption of data and digital products by working with stakeholders to improve data literacy, define training needs and ensure business readiness.
• Act as a business proxy within data and digital discussions, helping technology teams understand the operational context and helping business teams understand delivery constraints and trade‑offs.
• Monitor and report on product adoption, usage and effectiveness, helping to continuously improve value realisation.

Skills

Data & Digital Analysis

Underwriting knowledge

Stakeholder engagement

Requirements storytelling

Data platforms & reporting

Cross-functional delivery

Job description

Join us as as a Data & Digital Analyst to take your career to the next level with a global market leader.

How you will create an impact

You will support the design, delivery and adoption of data and digital capabilities across the business. This role sits at the intersection of business need, product thinking and platform delivery, working across Talbot’s core data and digital landscape. The role is responsible for helping the business translate operational, analytical and strategic needs into practical, scalable data and digital solutions. It plays a critical bridge function between underwriting, operations and other business stakeholders and the platform teams, ensuring that solutions are well scoped, aligned to strategy, operationally viable and adopted by the business.

This role supports a complex and evolving digital and data landscape that includes:

• Talisman as the enterprise data platform
• Spectrum / Underwriting Workbench as key underwriting and operational tooling
• Ongoing transformation work across digital and pricing capability
• Data initiatives supporting reporting, controls, performance management and operational insight
• Business enablement and adoption across multiple stakeholder groups

Key responsibilities

Work closely with underwriting, operations, finance, actuarial, pricing and broader business stakeholders to understand pain points, priorities and opportunities for digitisation and data improvement. Translate business needs into clear requirements, solution options, process impacts and delivery‑ready user stories or specification documents. Support product and solution shaping across the Talbot data and digital portfolio, including underwriting workflows, data integration, reporting, operational processes and platform capabilities. Partner with platform teams and delivery partners to assess feasibility, prioritise scope, define dependencies and support implementation planning. Help shape and prioritise the backlog across multiple streams of work, balancing near‑term business need with longer‑term strategic goals. Support design and governance activities for various change initiatives Ensure solutions are aligned to business needs, platform architecture, risk and control requirements, and market operating standards. Provide functional oversight of delivery progress, working with teams to clarify requirements, resolve issues and maintain focus on business value. Support adoption of data and digital products by working with stakeholders to improve data literacy, define training needs and ensure business readiness. Act as a business proxy within data and digital discussions, helping technology teams understand the operational context and helping business teams understand delivery constraints and trade‑offs. Monitor and report on product adoption, usage and effectiveness, helping to continuously improve value realisation.

What you’ll need to succeed

• Experience in a data, digital, product or business analysis role within insurance Lloyd’s / London market experience desirable
• Strong understanding of underwriting processes, operational workflows and how digital and data capabilities support them.
• Experience working with business stakeholders to understand needs and shape practical solutions.
• Ability to translate business problems into requirements, user stories, process models and solution options.
• Strong understanding of data platforms, reporting, workflow tools and digital transformation in a business context.
• Experience supporting or influencing delivery across cross‑functional teams, including technology, platform, operations and business stakeholders.

#LI-AIG

At AIG, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: IT - Information Technology Talbot Underwriting Services Ltd (TS1)

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.