Data Coordinator - DAWS

Turning Point UK; Greater London, City of Westminster; On-site; GBP 23,000 - 26,000; Full time

Job summary

An established industry player in health and social care is seeking a Data Coordinator to provide essential administrative support to their Drug and Alcohol Wellbeing service. This role is vital in ensuring that wellbeing workers and clinical staff can focus on delivering high-quality services to clients. The ideal candidate will possess excellent organizational and communication skills, with a strong ability to prioritize tasks in a fast-paced environment. With opportunities for career progression and a supportive work culture, this position offers a chance to make a significant impact in the community while developing your professional skills.

Benefits

25 days paid holiday + Bank Holidays

Option to buy additional holidays

Comprehensive benefits package

Career development opportunities

Qualifications

• Strong administrative skills with attention to detail.
• Ability to manage a changing workload and meet deadlines.

Responsibilities

• Provide administrative support to the wellbeing team.
• Manage client database and coordinate assessment appointments.

Skills

Administrative Skills

Microsoft Office

Communication Skills

Organizational Skills

Customer Service

Tools

Excel

Job description

Please Note: The application deadline for this job has now passed.

Job Introduction

At Turning Point, we support people across the UK with substance use issues. Your administration skills will make a real difference to the lives of people we work with. As a Data Coordinator with the Drug and Alcohol Wellbeing service (DAWS), you will provide wide-ranging administrative support to our diverse team of wellbeing workers, clinical staff and management so that they can focus on delivering person-centred services that enable our service users to achieve their potential.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. Develop your skills and career and take in this key role in our DAWS service and help to make a big difference in your local community.

As an Data Coordinator we offer a starting salary of £23,808 + £3,633 ILW rising each year in line with our pay progression salary bands, rising to £25,487 + £3,633 ILW per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary).

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning point we will support and encourage you on your career journey.

Role Responsibility

You will be the face of DAWS, meeting and greeting service users on reception and ensuring all telephone calls are dealt with efficiently and professionally. You’ll support the team by answering calls, maintaining accurate records on our client database, and helping us to continually improve our performance. Offering plenty of variety, this rewarding role will also involve minute taking and chairing morning meetings, managing excel spreadsheets, liaising with partnership agencies via telephone and email, contacting clients , screening and processing referrals and booking in assessment appointments. Managing team diaries and co-ordinating assessment appointments as well as delegating tasks to team members as required.

The Ideal Candidate

We're looking for a confident communicator who can prioritise a changing workload, welcome service users and provide high quality administrative support. Comfortable talking to service users, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
• Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Salary Starting salary £23,808 with annual pay progression up to £25,487 + £3,633 ILW

Frequency Annual

Job Reference turningp/TP/135/11296

Contract Type Permanent

Closing Date 08 May, 2025

Job Category Administration

Business Unit Substance Use

Location Westminster, Kensington & Chelsea , United Kingdom