Technical Implementation Manager [gn] UK

JR United Kingdom; Wolverhampton; On-site; GBP 50,000 - 70,000; Full time

Job summary

JR United Kingdom is seeking a Technical Implementation Manager to lead customer onboarding and ensure successful adoption of their innovative data solutions. The role involves managing the entire technical implementation process and optimizing customer engagements to enhance value. Ideal candidates will have a strong background in technical implementation, project management, and demonstrated excellence in communication. The position offers flexibility, work-life balance, and the opportunity to contribute to a dynamic team focused on technology's transformative power.

Benefits

Flexible working hours

Wellness, Sport & Meditation App

Buddy Onboarding Program

Participation in CSR programs

Qualifications

• 5+ years in technical implementation or customer success in a SaaS environment.
• Experience managing multiple concurrent implementation projects.
• Strong communication and interpersonal skills.

Responsibilities

• Lead technical onboarding process for new customers.
• Develop and execute customer implementation plans.
• Identify technical implementation risks and provide recommendations.

Skills

Technical Implementation

Project Management

Problem Solving

Communication

Tools

Python

Java

Job description

Technical Implementation Manager [gn] UK, wolverhampton

Client:

Actian

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success.

As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time.

This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions.

Responsibilities:

• Technical Implementation & Onboarding
• Lead technical onboarding process for new Zeenea Data Intelligence Platform customers
• Develop and execute customer implementation plans ensuring smooth deployment and adoption
• Manage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environments
• Provide customer technical documentation, workflows, and best practices for metadata management and governance
• Proactively identify technical implementation risks and provide recommendations to mitigate issues before they arise
• Post-Implementation Optimization
• Support advanced technical integrations to extend platform capabilities
• Deliver ongoing technical insights to help customers improve efficiency, performance, and scalability
• Advise customers on complex metadata manipulation projects
• Technical Customer Success
• Partner with Product and Engineering to influence roadmap priorities based on customer feedback
• Support customer presentations, providing technical insights that reinforce business impact
• Contribute to case studies showcasing innovative metadata implementations

Skills and Expertise:

• 5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environment
• Excellent ability to translate customer needs into actionable technical requirements
• Experience managing multiple concurrent implementation projects with enterprise customers
• Knowledge of APIs & software development (Python, Java), data pipelines, and enterprise integration architectures
• Proven success in enterprise software implementations, balancing technical execution with customer business needs
• Experience leading technical enablement, training, or technical workshops
• Strong problem-solving and troubleshooting skills with a proactive approach to issue resolution
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels

Preferred:

• Strong understanding of data catalogs, business glossaries, lineage tracking, and governance policies
• Experience with metadata-driven architectures and data integration strategies across cloud and hybrid environments
• Prior experience in a Technical Account Management (TAM) or Technical and/or Data Consulting role

What We Offer:

• A success-oriented compensation package.
• Participation in our Company Social Responsibility (CSR) matching program, allowing you to make a positive impact.
• Achieve work-life balance with the option of working from the comfort of your home with flexible hours.
• Access to a Wellness, Sport & Meditation App to support your physical and mental well-being.
• A Buddy Onboarding Program to help you seamlessly integrate into our team.
• Opportunities for work and travel within an international environment, broadening your horizons.
• Engage with colleagues through team events, trade fairs, and seasonal on-site company parties.
• Experience a workplace that offers great teams, exciting challenges, and a fun atmosphere.

If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 26/06/2025 by JR United Kingdom