Data Compliance Support Officer

Sandwell Metropolitan Borough Council; Oldbury; On-site; GBP 7,500 - 9,000; Part time

Job summary

Sandwell Metropolitan Borough Council is seeking a Data Compliance Support Officer to join the Registration, Data Compliance and Electoral Services Team. The role delivers essential administrative support while handling SARs and FOI requests and assisting with data breach investigations.

The post provides a path to develop expertise in information governance within a supportive local authority environment, with opportunities to support apprentices and contribute to Equality, Diversity and

Qualifications

• 5 GCSEs (or equivalent) at Grade C/4 or above, including English Language.
• At least one year's practical experience in an office environment delivering Data Compliance services or similar administrative support.
• Some knowledge and experience of Data Compliance.

Responsibilities

• Provide effective administrative support to the Data Compliance Service.
• Process and analyse Subject Access Requests (SARs) and Freedom of Information (FOI) requests, preparing matters for Solicitors and Senior Data Compliance Officers.
• Assist with Data Breach investigations.
• Act as a liaison point for Council Directorates, providing updates on SAR and FOI performance.
• Maintain accurate legal, electronic and manual records and filing systems.
• Coordinate diaries, meetings, appointments and room bookings for the Data Compliance Team.
• Take accurate minutes at meetings and ensure their timely distribution.
• Process orders and invoices through Oracle Fusion and maintain financial records.
• Assist with incoming and outgoing communications, ensuring responses are processed accurately and within required timescales.
• Liaise with internal and external stakeholders on behalf of the Data Compliance Service.
• Support apprentices and work experience placements where required.
• Contribute to the promotion of Equality, Diversity and Inclusion across the Council.

Skills

Administrative support

Data compliance knowledge

Organisational skills

Detail-oriented

Teamwork

IT skills

Education

GCSEs including English

Tools

Oracle Fusion

Microsoft Office

Job description

Data Compliance Support Officer

Grade/Salary: Band E
Contract Type: Permanent
Hours: 14.5 hours per week
Location: Any Sandwell MBC Location

About the Role

An exciting opportunity has arisen for a Data Compliance Support Officer to join Sandwell Council's Registration, Data Compliance and Electoral Services Team.

This role provides essential administrative and operational support to the Data Compliance Team, helping to ensure the effective delivery of information governance services across the Council. You will be involved in processing Subject Access Requests (SARs), Freedom of Information (FOI) requests and data breaches, whilst also providing administrative, financial and customer support to the service.

This is an excellent opportunity for an organised and enthusiastic individual who is looking to develop their experience within Data Compliance and Information Governance in a supportive local authority environment.

What You'll Be Doing

As a Data Compliance Support Officer, you will:

• Provide effective administrative support to the Data Compliance Service.


• Process and analyse Subject Access Requests (SARs) and Freedom of Information (FOI) requests, preparing matters for Solicitors and Senior Data Compliance Officers.


• Assist with Data Breach investigations.


• Act as a liaison point for Council Directorates, providing updates on SAR and FOI performance.


• Maintain accurate legal, electronic and manual records and filing systems.


• Coordinate diaries, meetings, appointments and room bookings for the Data Compliance Team.


• Take accurate minutes at meetings and ensure their timely distribution.


• Process orders and invoices through Oracle Fusion and maintain financial records.


• Assist with incoming and outgoing communications, ensuring responses are processed accurately and within required timescales.


• Liaise with internal and external stakeholders on behalf of the Data Compliance Service.


• Support apprentices and work experience placements where required.


• Contribute to the promotion of Equality, Diversity and Inclusion across the Council.

What We're Looking For

Essential Requirements

• 5 GCSEs (or equivalent) at Grade C/4 or above, including English Language.


• At least one year's practical experience working within an office environment providing Data Compliance services or similar administrative support.


• Some knowledge and experience of Data Compliance.


• Strong administrative and organisational skills.


• Good attention to detail and accuracy.


• Ability to work on your own initiative with minimal supervision.


• Ability to work effectively as part of a team.


• Ability to interpret information and make appropriate decisions.


• Confidence using computers and digital applications.

Ready for Your Next Challenge?

If you are organised, detail-oriented and interested in developing a career in Data Compliance and Information Governance, we'd love to hear from you.

Join us and help support the delivery of high-quality Data Compliance services across Sandwell Council.

Informal Enquiries

For an informal discussion regarding this vacancy, please contact:

Sulaiman Ismail
[e-mail]

For more information about working for Sandwell Council, our recruitment process and employee benefits, please visit:

https://www.sandwell.gov.uk/counciljobs

To learn more about our One Team Framework, Values and Behaviours:

https://www.sandwell.gov.uk/council/values-behaviours