Data Co-ordinator

Co-op Group; Scunthorpe; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual bonus scheme

28 days holiday plus bank holidays

Pension with up to 10% employer in

30% discount on Co-op products

Stream - early access to pay

Virtual healthcare including GP

Training and career development

Job summary

Co-op Wholesale is seeking a Data Co-ordinator to join the Sales team on a 12-month parental cover contract in Scunthorpe. Hybrid working involves at least two days in the office.

The role focuses on managing sales and service data, coordinating reporting, and acting as a point of contact for partner queries to ensure excellent service for wholesale partners across the UK.

Qualifications

• Strong administration and organisational skills.
• Experience working with data, reporting, or management information.
• Confident with Microsoft Office applications (Excel/PowerPoint).
• Ability to prioritise multiple tasks and meet deadlines.
• Strong customer service and collaboration skills.
• Effective communication with internal and external partners.

Responsibilities

• Act as first point of contact for partner product and delivery order queries.
• Extract and provide data and insights for wholesale partners using internal systems.
• Produce regular and ad-hoc sales and service reports.
• Support National Account Manager and Key Account Manager with contract management activities.
• Build and maintain strong relationships with wholesale partners and Co-op colleagues.
• Coordinate and provide product legislation information to partners.
• Maintain reporting trackers for ad-hoc charges relating to logistics and trading agreements.
• Work with Demand Planning teams to collate and report on order volumes.
• Support seasonal trading agreement activities.

Skills

Administration

Data reporting

Microsoft Excel

PowerPoint

Prioritisation

Customer service

Communication

Tools

Excel

PowerPoint

Job description

Scunthorpe, DN15 9GE | Hybrid Working (You'll spend at least two days a week working from the office)

Co-op Wholesale is growing, and we're looking for talented people who want to shape what comes next. As a Data Co-ordinator, you'll join our Sales team on a 12-month parental cover contract.

In this role, you'll play a key part in supporting our Wholesale partners and internal teams by managing sales and service data, co-ordinating reporting, and helping to keep things running smoothly. You'll act as a point of contact for partner queries, provide valuable insights through reporting, and work closely with colleagues across the business to make sure our partners get a great service from us.

Why this role matters

Exciting things are happening at Co-op Wholesale. We're growing fast, strengthening our offer for retailers, key accounts, and corporate partners across the UK. To make this offer as strong as possible, we need to provide the information, reporting, and support that help our partners make informed trading decisions with us. That's where you'll come in.

What you'll do

• Act as the first point of contact for partner product and delivery order queries
• Extract and provide data and insights for our wholesale partners using internal systems
• Produce regular and ad-hoc sales and service reports
• Support our National Account Manager and Key Account Manager with contract management activities
• Build and maintain strong working relationships with wholesale partners and Co-op colleagues
• Co-ordinate and provide product legislation information to partners
• Maintain reporting trackers for ad-hoc charges relating to logistics and trading agreements
• Work with our Demand Planning teams to collate and report on order volumes
• Support seasonal trading agreement activities

What you'll bring

• Strong administration and organisational skills
• Experience working with data, reporting, or management information
• Confidence using Microsoft Office applications (e.g., Excel and PowerPoint)
• The ability to prioritise multiple tasks and work to deadlines
• Strong customer service and collaboration skills
• The ability to communicate effectively with internal and external partners

Why Co-op?

• An annual bonus scheme (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co-op products and 10% off other brands
• Stream - early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• Training and support for your development and career progression

A place you'll belong

We're building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we'll make reasonable adjustments to support you through the recruitment process. We're also proud to be part of the Disability Confident scheme - if you're disabled and you meet the minimum criteria for this job, we'll guarantee you an interview.