Data Centre Technician Shift Technician

Teraco – A Digital Realty Company; Rand CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data centre management company seeks a skilled Data Centre Manager responsible for the efficient operation of their facility. The role includes ensuring compliance with service agreements, managing critical infrastructure, and performing maintenance to uphold high uptime standards. Candidates should have a strong background in data centre operations, maintenance, and compliance regulations, with proactive problem-solving skills and a readiness to work beyond standard hours as required.

Qualifications

• Experience in data centre management and operations.
• Knowledge of compliance regulations and best practices.
• Ability to conduct audits and perform maintenance on critical systems.

Responsibilities

• Manage the effective operation of the Data Centre facility and infrastructure.
• Ensure compliance with policies, procedures, and industry standards.
• Perform maintenance and monitor building management systems.

Job description

The role is responsible for the effective and efficient operation of the Data Centre facility, ensuring client MSA & SLA's are achieved.

Main Function

• Data Centre Management:
• Comply with working methods to ensure all SLA's and MSA's are achieved.
• Manage data centre infrastructure to support 99.999% electrical uptime and 99.99% mechanical uptime, ensuring it is maintainable and cost-effective.
• Compliance:
• Maintain compliance with all relevant policies and procedures.
• Meet inter-departmental OLA (Operational Level Agreement).
• Monitor H&S and take corrective actions to meet statutory compliance, SLA's, and good business practices.
• Critical System Management:
• Manage planned and corrective maintenance to meet customer MSA's and SLA's.
• Maintain agreed PUE levels through proper working methods.
• Report accurately and timely, following agreed formats and quality standards.
• Data Centre Ethics:
• Maintain compliance with industry best practices.
• Enforce and uphold data centre facility standards and cleaning standards.

Key Performance Areas

• Perform preventative and reactive maintenance on all building infrastructure systems.
• Coordinate maintenance of generators, UPSs, chiller plants, air-conditioning, and switchgear services.
• Maintain Building Management Systems and monitor all equipment.
• Manage power distribution for all building equipment.
• Oversee new installations and supervise all building services contractors.
• Ensure reliability and maintenance of all building equipment and infrastructure.
• Perform first-line repairs on electrical, plumbing, and other building systems.
• Respond to logged calls such as power trips, installations, leaks, prioritizing accordingly.
• Ensure all control works are in place and followed.
• Conduct building inspections and audits.
• Keep thorough records of daily activities, equipment status, and operating parameters.
• Be proactive, helpful, use initiative, and willing to work extended hours.
• Willing to travel as required.
• Complete all activities on time.