Data Centre Technician , Data Center Operations

Amazon Jobs; East Hagbourne; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading technology company in the United Kingdom seeks an experienced Data Centre Technician to manage facility events and ensure optimal hardware performance. This role requires 3+ years in computer hardware and networking, along with relevant certifications. Candidates must possess a valid driver's license and have experience in a Data Centre environment. Join a diverse team and contribute to ensuring safety and security in AWS global infrastructure.

Qualifications

• 3+ years of Computer Hardware experience.
• 3+ years of Computer Networking experience.
• Previous experience working in a Data Centre environment.

Responsibilities

• Troubleshooting facility and rack-level events.
• Perform root cause analysis of equipment failures.
• Ensure adherence to safety procedures.

Skills

Computer Hardware experience

Computer Networking experience

Troubleshooting skills

Team collaboration

Education

Associate’s degree or higher in IT-related field

Tools

CCNA certification

Network+ certification

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We’re looking for talented people who want to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues.

Responsibilities include:

• Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Must be commutable to the Thames Valley Region

Requirements:

• 3+ years of Computer Hardware experience
• 3+ years of Computer Networking experience
• Associate’s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience
• Networking experience with CCNA and/or Network+ certifications
• Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
• All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles

AWS values diverse experiences and is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.