Data Centre - Technical Services Manager

Careers at MI5, MI6 and GCHQ; London; On-site; GBP 62,000 - 73,000; Full time

Job summary

A critical opportunity has arisen at a leading Government agency for a Data Centre - Technical Services Manager. Your ability to ensure operational integrity and provide strategic oversight will be vital in keeping national security functions running smoothly. The role offers a competitive salary, extensive benefits, and a commitment to training and development in a collaborative environment. Join us in making a difference.

Benefits

25 days of annual leave, rising to 30 days after 5 years

Dedicated development budget

Interest-free season ticket loan

Cycle to work scheme

Facilities such as gym and restaurant

Paid parental and adoption leave

Qualifications

• Experience in managing complex data facilities essential.
• Proven leadership in a technical environment.
• Knowledge of regulatory compliance for data centres.

Responsibilities

• Ensure operational integrity of multiple data centres.
• Manage team and budgets for data centre operations.
• Liaise with stakeholders and oversee technical projects.

Skills

Technical expertise

Leadership

Stakeholder management

Education

NVQ Level 4/5 or HNC

Membership in the Institute of Engineers

Job description

Data Centre - Technical Services Manager

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Data Centre - Technical Services Manager

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Careers at MI5, MI6 and GCHQ provided pay range

This range is provided by Careers at MI5, MI6 and GCHQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Flexible Working: We recognise the value of flexibility in the workplace. Although this role requires you to be in the office five days a week, we strive to support a balanced work-life. Additionally, the role includes weekly national travel, offering you the opportunity to collaborate with various teams and stakeholders.

About Us

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people, and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to the government, businesses, and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

The Role

As the manager for our Data Centre Technical Services Team, your role will be to ensure operational integrity across our multiple data centres. This includes managing a team, working closely with our facilities management suppliers, and overseeing the budgets for our portfolio of sites. Through your efforts, you’ll ensure our data centres remain resilient, operationally active, and compliant.

Day-to-day, your role involves supporting your team to deliver a consistent experience for all building users, including both colleagues and visitors. As part of our technically experienced leadership team, you’ll also play a key role in project work, from identifying and scoping, to pricing and then monitoring the delivery of improvement projects from start to finish.

In addition to these responsibilities, you’ll liaise with stakeholders, apply your technical expertise, and train your team to ensure effective facility management across MI5. As you travel nationwide to our various sites, you’ll oversee critical systems such as power, cooling, and fire safety, ensuring our offices remain safe and operational for everyone.

About You

To apply, you’ll need an NVQ Level 4/5 or Higher National Certificate (HNC) level 4/5 in either Building Services Engineering, Facilities Management, or Engineering Maintenance. Membership in the Institute of Engineers is also required.

Experience in managing complex data facilities is essential, along with the technical expertise to support your team and contribute to system improvement projects. Extensive knowledge of regulatory compliance for data centres and critical environments is necessary.

An experienced, proactive leader, you’re someone your team can rely on for support and training. You navigate complex stakeholder relationships with ease, collaborating with colleagues across MI5 to achieve your goals.

Training and Development

When you join, you’ll have a thorough induction with us, including an introductory course that will tell you all about MI5 and what we do. As you settle into your role, we will fund and support your efforts to enhance your knowledge and skills through both internal and external, courses, leading to recognised certifications.

We’ll also support any relevant enhanced training you might need to supplement your existing knowledge and experience.

Rewards and Benefits

You’ll receive a starting salary of £62,837 plus other benefits including:

• 25 days of annual leave, automatically rising to 30 days after 5 years of service, and an additional 10.5 days of public and privilege holidays.
• Opportunities to be recognised through our employee performance scheme.
• Dedicated development budget.
• Interest-free season ticket loan.
• Cycle to work scheme.
• Facilities such as a gym, restaurant and on-site coffee bars (at some locations).
• Paid parental and adoption leave.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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