Data Centre Security Supervisor

ICTS Ltd; Hemel Hempstead; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Job summary

ICTS Ltd is seeking a vigilant Security Supervisor to manage on-site security operations at a prestigious client site in Hemel Hempstead. You will lead a team on shift, coordinate with the Site Security Manager, and ensure compliance with standing orders and risk assessments.

The role emphasizes incident response, incident reporting, and the ability to train and mentor new security staff. A valid SIA license and a full UK driving licence are required, along with a 5-year background check and CRC

Qualifications

• SIA license required for role as Door Supervisor or Close Protection.
• A verifiable 5-year background is required.
• Must pass criminal records check (CRC) to required standards.
• Excellent command of English, both spoken and written.
• Must be eligible to work in the UK and provide documentation.

Responsibilities

• Oversee security operations on shift and ensure officer appearance and conduct.
• Liaise with Site Security Manager for daily operations.
• Respond to incidents and manage emergencies including evacuations.
• Investigate incidents and prepare incident reports and non-conformity letters.
• Provide coaching and mentoring to new team members.

Skills

Leadership

Communication

Crisis management

Supervisory experience

Education

SIA license Door Supervisor or Close Protection

Valid UK driving licence

Job description

Within this active supervisory role, you will be required to ensure the security and safety of a prestigious client site in Hemel Hempstead. Working as part of a team in a modern, fast-paced environment, you will carry out a range of duties including:

• Overall responsibility for the security operations on shift (SIA checks, uniform and appearance of the officers, team briefing, handover, patrols including CCTV, checks, lock/unlock of premises, reporting any equipment faults)
• Liaise with Site Security Manager for day-to-day operations.
• To report and respond to all security incidents and emergency situations.
• Attending and managing all security related incidents including fire evacuation and conflict management including physical intervention.
• Assisting the Contract Manager to carry out investigations and issues reports of non-conformities or letters of concern when required.
• Responsible for comprehensive report writing in relation to incidents, all daily activities are logged.
• Escalate incidents to ICTS management
• Ensure standing orders as well as Risk Assessments are read, understood, and signed.
• Recommend to Contract Manager any changes needed to standing orders.
• Ensure all security documentation is filled in correctly.
• Ensure Contract Manager is briefed on site activities daily.
• Ensure all security areas are kept clean and tidy.
• Report loss/damage of security equipment
• Able to coach, train and mentor a new team member. Be able to delegate to and empower the team into achieving desired results.
• Able to maintain confidentiality, stay professional and avoid favouritism within the team. 5 year checkable background
• To pass a criminal records check (CRC) to the required standards
• Document to prove eligibility to work within the UK if applicable
• Excellent command of English - both oral and written
• SIA license Door Supervisor or Close Protection
• Full, clean manual UK driving licence
• Experience in supervising
• Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme
• Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.