Data Centre Security Officer: 24/7 Access & Front Desk

Workrate; West of England; On-site; GBP 25,000 - 34,000; Full time

Job summary

Workrate is hiring a Data Centre Security Officer to guard our Bristol data center and protect critical infrastructure. You will manage access, perform patrols, monitor CCTV, and deliver professional front-of-house service for customers, engineers and stakeholders.

The role requires a valid SIA license, IT aptitude, and the ability to work 24/7 shifts in a high-security environment. You will collaborate with site operations and client teams to uphold safety and compliance.

Qualifications

• Valid SIA license required.
• Experience in data center or critical infrastructure security preferred.
• Proficient IT skills with MS Office and access control systems.
• Willingness to work 24/7 shift patterns (days and nights).
• Strong written and verbal communication skills.
• Ability to assess risk and respond quickly to incidents.

Responsibilities

• Manage and control access to the data center using access control systems, visitor management platforms, and security software.
• Verify and authorize access for customers, contractors, and internal teams in line with security policies.
• Conduct internal and external patrols of plant areas, server halls, and perimeter security.
• Monitor CCTV and alarm systems, respond to incidents or breaches.
• Provide front-of-house support including customer check-in, escorting, and audits.
• Respond to incidents, emergencies, and escalations per site procedures and SLAs.
• Maintain logs, incident reports, and compliance records.
• Support operations during maintenance, deliveries and high-risk activities.
• Collaborate with site operations, engineering teams and client representatives.

Skills

Data center security

Access control

Customer service

Diligence

Situational awareness

Communication

High-security procedures

Education

SIA License (Door Supervisor or Security Guarding)

Tools

Microsoft Office

Access control systems

Ticketing tools

Job description

Workrate is hiring a Data Centre Security Officer to guard our Bristol data center and protect critical infrastructure. You will manage access, perform patrols, monitor CCTV, and deliver professional front-of-house service for customers, engineers and stakeholders.

The role requires a valid SIA license, IT aptitude, and the ability to work 24/7 shifts in a high-security environment. You will collaborate with site operations and client teams to uphold safety and compliance.