Data Centre Manager - North London

JR United Kingdom; Slough; On-site; GBP 105,000 - 115,000; Full time

Job summary

An established industry player is seeking a Data Centre Manager to oversee operations in North London and Middlesex. This role involves full ownership of a growing data centre, ensuring compliance, managing staff, and fostering a culture of reliability and customer service. The ideal candidate will have extensive management experience, strong technical knowledge, and exceptional communication skills. Join a dynamic team where your leadership will drive success and innovation in a fast-paced environment. This is an exciting opportunity to make a significant impact in a critical role within a thriving organization.

Qualifications

• Extensive management experience in operating complex data center facilities.
• Strong knowledge of regulatory compliance and data security.

Responsibilities

• Provide leadership and mentoring to staff, fostering a culture of reliability.
• Manage Health and Safety within a complex technical environment.

Skills

Management Experience

Technical Knowledge

Communication Skills

Problem-Solving Skills

Health and Safety Compliance

Education

Relevant Qualifications in Engineering

Job description

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Data Centre Manager - North London, Slough

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Client:

PRS

Location:

Slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

As the new potential Data Centre Manager / Critical Facilities Site Manager £105K to £115K Plus Bonus you will have complete local ownership of a growing data centre in and around North London and Middlesex. You will be provided with central specialist support through a matrix organisation structure combined with your own site-based staff. Full responsibility for all staff and activities on-site will flow through you, including Facilities Maintenance, Security, Compliance, and Customer Operations. You will work closely with your peers managing other data centers in the business, collaborating on setting direction and standards, and participating in an on-call rota to provide leadership during any out-of-hours incidents.

Ideally coming from a Data Centre / Critical Engineering background with a proven track record in managing large multi-disciplined Engineering and client-facing teams, must possess good all-round technical knowledge, be capable of working in an extremely pressurised and demanding environment, be a great communicator and leader, have strong customer and client interfacing experience, capable of chairing high-level client meetings and internal team reviews, and must be diligent and detail-oriented.

Your responsibilities

• Provide mentoring and leadership to all the staff within your facility, fostering a culture of passion and commitment for reliability and customer service. Enable your team members to achieve their objectives, and facilitate collaboration with other departments across the business. Ensure a pro-active culture towards H&S is promoted and lead by example.
• Attract, develop, motivate, and retain talent at your data centre and across the business by playing a key role in recruitment, facilitating internal and external training, staff engagement activities, performance management, and coaching.
• Take the lead in communications and relationships regarding your facility. Work with multiple senior-level stakeholders, with our customers, and with our key suppliers to ensure the highest levels of customer satisfaction, including by attending periodic business review meetings.
• Manage all change within the facility: planned, unplanned, and as part of wider projects. Work with all relevant staff and departments to accurately forecast resources required, and understand and communicate any potential impact to service or project delivery timescales.
• Be responsible for managing Health and Safety within a complex technical environment, including working with FM to manage the Permit to Work system for your facility, including permits for Live Working where required, reviewing Risk Assessments and Method Statements (RAMS), and enforcing Electrical Safe Systems of Work.
• Work closely with Facilities Management to ensure all technical documentation relating to your facility is complete and up to date, including Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), with a focus on accuracy, clarity, and continual improvements. Ensure your facility and all related activities meet the necessary statutory requirements. Actively mitigate the risk of human error in all activities.
• Identify working inefficiencies and constantly drive productivity and quality metrics.
• Manage a substantial budget, and have financial control of all expenditure for your facilities through our ERP system. Undertake regular business planning reviews jointly with the Finance Department and other functions to set budget levels, including representation to the Board level for funding requests.
• Ensure all service partners and specialist subcontractors/vendors adhere to strict service guidelines and maintain the Service Level Agreement metrics required to support your facilities and our customers. Work with our central procurement team as required to ensure we get the very best from all our vendors.
• Act as the point of escalation for any issues on-site, and from time to time across the other facilities within the business, taking a leadership role, directing and managing teams through incidents. Participate in an on-call rota with your colleagues to provide out-of-hours coverage.
• Monitor and manage our ISO Management Systems as they relate to your facility, including Quality Management (ISO 9001), environmental sustainability (ISO 14001), and Information Security (ISO 27001). Ensure continuous improvement against the standards and represent your facility at any relevant internal and external audits.
• Provide monthly and ad-hoc service performance metrics of our key service delivery targets.
• Ensure all assets and systems are maintained to a standard set by our Critical Facilities Maintenance department to ensure reliability, statutory and mandatory compliance, and business performance.
• Ensure all reactive break-fix tasks are managed proactively to meet Customers’ expectations via communication, management, and leadership.
• Liaise closely with our Projects and Technical departments to ensure smooth handover and acceptance of projects, ensuring all relevant information is available for operations, such as O&Ms, drawings, EOPs, SOPs, and training to operate and maintain the facility.

Your profile

• Extensive management experience in operating complex data center facilities across all disciplines, ideally with relevant qualifications.
• Ability to work to short, medium, and long-term deadlines, and react quickly to changing priorities to meet business and customer demands.
• Effective within a large/matrix organisation, with excellent communication skills at all levels.
• Strong knowledge of regulatory compliance, health and safety, and data security in a data center environment.
• A self-motivated, resourceful individual capable of building relationships quickly. A great leader with organizational, influencing, and interpersonal skills.
• Outstanding written and verbal communication skills, able to articulate complex problems clearly and deal with multifaceted issues.
• Pro-active, responsive, with excellent analytical/problem-solving skills.
• Comfortable working through ambiguity, bringing clarity and control in a dynamic environment.
• Possession of a valid full UK driving license.