Data Center Technician, Third-Party Data Centers

Google; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading tech company in London is seeking an Operations Technician to manage and maintain data center infrastructure. Responsibilities include deploying new equipment, troubleshooting issues, and ensuring data security. The candidate should possess a bachelor's degree and relevant troubleshooting experience. This physically demanding role requires the ability to lift equipment and work non-standard hours.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing hardware or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment.

Responsibilities

• Deploy new data center infrastructure.
• Follow procedures to troubleshoot equipment issues.
• Maintain data security and integrity.

Skills

Diagnosing operating systems

Troubleshooting hardware

Physical endurance

Collaborative teamwork

Adaptability to changes

Education

Bachelor's degree or equivalent experience

Tools

Servers

Networking protocols

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience working within a data center or network operation center environment.
• Knowledge of networking, with an understanding of basic topology and protocol.
• Ability to collaborate and partner with teams to overcome issues.
• Ability to adapt to changes in a dynamic work environment.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.