Data Center Technician

11:11 Systems; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

11:11 Systems is seeking an experienced Data Center Technician to support data center operations across its global cloud infrastructure. The role involves installing and managing compute, storage, and network hardware on site, with responsibility for inventory and coordination with vendors.

You will collaborate with multiple teams, manage asset deployments, and assist with capacity planning and project execution.

Qualifications

• 3+ years in data center operations with hardware deployment, management and troubleshooting.
• Experience installing and managing physical infrastructure assets in enterprise or service-provider data centers.
• Detail-oriented, highly organized with a passion for accuracy and quality.

Responsibilities

• Provide on-site physical support for implementation projects.
• Track and audit asset inventory across data centers.
• Assist with equipment racking, cabling, labeling, and troubleshooting.
• Act as local contact for vendor service activities.
• Support capacity planning for infrastructure and facilities.
• Assist in project planning and implementation processes.
• Serve as a point of contact for datacenter issues and projects.
• Travel between local data center locations in the Dallas–Fort Worth area.
• Occasionally work non-standard hours and participate in on-call rotations.

Skills

A+/Network+

IT infrastructure

Troubleshooting

Strong communication

Project multitasking

Tools

Office 365

DCIM tooling

Job description

11:11 Systems is looking for an experienced Data Center Technician to assist with data center operations across 11:11 System’s global cloud infrastructure. Candidates will need to have experience in installation and management of physical infrastructure hardware assets, with a focus on compute , storage , and network hardware, as well as experience with related peripherals. This is a full-time position reporting to our Data Center Infrastructure Manager .

Responsibilities

• Collaborate with multiple teams to provide on-site physical support for all implementation projects.
• Track and audit asset and component inventory at data center locations.
• Assist with all efforts requiring local presence within the data center including equipment racking, cabling, labeling, troubleshooting, and shipping of assets.
• Act as local point of contact for all vendor service activities.
• Collaborate on capacity management efforts for both infrastructure and facilities planning.
• Collaborate on infrastructure project planning and implementation processes.
• Act as a point of contact for other departments for datacenter issues and projects.
• Traveling between local data center locations in the Dallas-Fort Worth area.
• Occasionally work non-standard hours to perform change management and emergency requests.
• Participate in on-call rotation to provide coverage as required.
• Occasionally travel to assist with large project builds, company initiatives, and company events.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values.
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies.
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
• All other duties assigned.

Qualifications

• CompTIA A+ / Network+, other applicable certifications, or equivalent work experience.
• Experience deploying IT infrastructure in enterprise-class or service-provider scale data center environments.
• 3+ years of experience in technical data center operations, with strengths in hardware deployment, management, and troubleshooting.
• Detail oriented and highly organized with a passion for accuracy and quality.
• Excellent communicator, high energy, positive attitude, and aptitude for professional growth.
• Capable of handling multiple projects of various sizes and priorities.
• Strong critical thinking skills, able to determine solutions for complex hardware problems and other data center related challenges.
• Experience with Office 365 suite of products including Outlook, Excel, Word and Power Point.
• Able to lift 50 lbs.
• Must be legally eligible to work in the United Kingdom without a visa sponsorship.

Additional Proficiencies Preferred

• Above average technical knowledge of hardware, network hardware, and data center vendor processes.
• Experience working in large-scale multi-datacenter enterprise or service provider environments.
• Familiarity and experience with Cisco UCS, HPE, and other enterprise-class infrastructure hardware platforms and products.
• Previous experience using and/or administering Data Center Infrastructure Management (DCIM) software such as Nlyte , Netbox , Sunbird Systems, Device 42, et c.
• An ability and initiative to learn and participate in a fast-paced environment.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.