Data Center Technician

CGI; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is looking for a Data Centre Technician to support data centre operations in Glasgow and Edinburgh. You will be responsible for installations, technical assistance, and maintaining standards within the facility. An inclusive environment with opportunities for career development awaits you.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme (3.5% + 3.5% matching)

Qualifications

• Experience in installation, decommissioning, cabling, and configuration.
• Knowledge of hardware maintenance including swapping parts.
• ITIL v4 or ServiceNow certifications desirable.

Responsibilities

• Provide technical assistance and support to clients during business hours.
• Install racks, cabling, and manage customer IT equipment.
• Maintain standards of cleanliness and security in the data centre.

Skills

Installation

Cabling

Hardware maintenance

Positive attitude

Education

Relevant data centre qualifications (e.g., CDCTP, CDCDP)

Tools

Dell rack mount kits

HP rack mount kits

Veritas rack mount kits

Job description

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Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our Data Centre Technicians are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.

CGI was recognized in the Sunday Times Best Places to Work List and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent, and inspiring everyone to pursue careers in our sector, including our Armed Forces. We are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

This role supports data centre operations for CGI based between Glasgow and Edinburgh, Scotland, aiming to deliver the best possible service for all infrastructure and processes managed within the data centre.

Your future duties and responsibilities:

The Data Centre Technician will be responsible for providing technical assistance and overall support to our clients during core business hours, Monday to Friday, 08:00 - 17:00, with regular scheduled overtime.

Responsibilities include the installation of racks, housing, network, and computer equipment. Each technician manages and implements installations, including shelves, power strips, rails, cable management, and customer IT equipment. They also identify hardware or cabling issues, replace internal components, and perform testing, tracing, and labelling of cabling.

The role involves liaising with global counterparts and third parties on hardware-related issues and processes. Additionally, the technician shares responsibility for maintaining standards of tidiness, cleanliness, security, asset information, and installation standards within the data centre.

Required qualifications to be successful in this role:

Essential Experience, Qualifications & Knowledge:

• Installation, decommissioning, cabling, and basic configuration experience to achieve optimal methods of working.
• Cabling experience and knowledge.
• Installation of rack mount kits including Dell, HP, Veritas, etc.
• Hardware maintenance, including swapping failed customer-replaceable parts such as cache batteries, HDDs, and power supplies.
• Highly motivated, with a positive and proactive attitude.

Desirable Experience, Qualifications & Knowledge:

• ITIL v4
• ServiceNow
• Relevant data centre qualifications (e.g., CDCTP, CDCDP)
• Manual handling certification/experience
• ISO knowledge, especially around physical security