Data Center Solutions Engineer

Black Box; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in digital infrastructure is seeking a Solutions Engineer with over 15 years of experience, particularly in Data Centre projects. The role requires expertise in designing secure and resilient infrastructure solutions, and managing pre-sales opportunities while driving project delivery. A background in project management and technical mentoring is essential, alongside strong communication skills. This position also involves travel and offers significant engagement with clients and partners.

Qualifications

• 15+ years in digital infrastructure with 5+ in Data Centre.
• Minimum two Level 5 qualifications in project design and delivery.
• Demonstrable experience in designing scalable and resilient solutions.

Responsibilities

• Provide technical expertise for pre-sales and post-sales maintenance.
• Interface with senior-level customer contacts to identify needs and deliver proposals.
• Mentor Sales and Solutions Engineering teams with technical support.

Skills

Analytical Thinking

Communication Skills

Project Management

Collaboration

Education

Registered Communications Design Diploma (RCDD)

Certified Network Infrastructure Design Professional (CNIDP)

Certified Data Centre Design Professional (CDCDP)

Project Management Professional (PMP)

Tools

CAD Application

Microsoft Office

Job description

Job Description

Position Summary: This is a senior customer facing role.

The Solutions Engineer will provide professional engineering expertise in Digital Infrastructure for internal and external customers. Serving as the technical solutions designer, the SE will support the pre-sales team, delivering high value, complex engineering proposals to the BlackBox global customer base. Exhibits and demonstrates outstanding "technology Leadership" in Emerging Technologies. Acts as technical liaison for vendors, partners, Marketing Practices and Solution Engineering organisations.

Essential:

Experience

A verifiable record of 15+ years' experience in the digital infrastructure industry sector, with at least 5 years' involvement in the Data Centre Sector

Demonstrable experience in designing scalable, secure, and resilient digital infrastructure project solutions, ensuring secure and resilient network design and integration

Credible experience in operational delivery of complex telecommunications infrastructure projects

Qualifications

A minimum of two qualifications in project design and delivery disciplines at L5 on the qualifications criteria. Examples include:

Registered Communications Design Diploma (RCDD)

Certified Network Infrastructure Design Professional (CNIDP)

Certified Data Centre Design Professional (CDCDP)

Projects in Controlled Environments (PRINCE)

Project Management Professional (PMP)

Certified Data Centre Project Management (CDCPM)

Other formal qualifications will be considered

Desirable:

Subject Matter Expertise in at least two of the following sub-divisions of Digital Infrastructure:

Pathways and Containment

Copper Cable Infrastructure

Fibre Optic Cable Infrastructure

Network Connectivity

Electrical Distribution

Security Infrastructure

WIFI/DAS/ROIP

Outside Plant

Job Responsibilities:

Provides technical expertise for pre-sales opportunities, installation, and post-sales maintenance of Commercial Services products, ensuring the systems function.

Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.

Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.

Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.

Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups.

Skills, Knowledge, Abilities:

Able to create complex spreadsheets and workbooks structured to support complex projects. Can also design and decipher simple to intermediate calculation formulae.

Able to work independently as well as part of a team environment.

Able to think analytically.

Capable of establishing priorities and balancing multiple projects simultaneously.

Handles complex issues and problems.

Excellent written and verbal communication skills.

Organized and detail-oriented.

Able to build collaborative relationships.

Proficient in computer software programs, such as Microsoft Office.

Proficient in the use of at least one CAD application

Physical Environment/Working Conditions:

Must have current driver's license and/or passport.

Ability to work overtime as necessary.

Short duration domestic and overseas travel will be a requirement of the role

Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.