Data Center IT Manager

Nebius; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and learning

Flexibility and ownership

Collaborative and innovative culture

Impactful AI projects

International environment

Job summary

Nebius in London is seeking an IT Manager to ensure the maintenance and efficiency of the data center IT infrastructure, including GPU cloud clusters. You will lead a team, manage hardware troubleshooting, and ensure critical systems run smoothly.

Your responsibilities include KPI-driven IT support, collaboration with internal teams and external contractors, documentation, and hardware project management. A background in data center operations and ITIL is required.

Qualifications

• Must have 5+ years of team management experience.
• Strong understanding of data center operations, server and network equipment.
• Practical experience with project planning and management.
• Knowledge of ITIL/ITSM processes.
• Basic Linux command-line familiarity.
• Experience with enterprise-grade hardware, network switches and fiber optics.
• Advanced Excel skills for data and reporting.

Responsibilities

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborate with internal teams and external contractors to address technical and operational challenges.
• Develop clear documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Plan, execute and monitor regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support including diagnosing and resolving hardware issues, ensuring continuous data center IT operations.
• Oversee hardware installation, upgrades and dismantling per operational requests.
• Handle asset management processes and RMAs.

Skills

Team management

Data center operations

Server hardware

Project planning

ITIL / ITSM

Linux CLI

Excel

Network switches

Fiber optics

Documentation

Proactive mindset

Job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The team

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud clusters. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include:

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have:

• 5+ years of team management, hands‑on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have:

• ITIL and/or PMI certification.
• Driving License (Category B)

Benefits & Perks:

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What's it like to work at Nebius:

Fast moving- Bold thinking- Constant growth- Meaningful impact- Trust and real ownership- Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.