Data Center Engineer

World Wide Technology, Inc.; United Kingdom; Remote; GBP 65,000 - 95,000; Full time

Job summary

World Wide Technology (WWT) is seeking an experienced Datacenter Network Engineer for a 12‑month contract role inside IR35 in the United Kingdom. The role focuses on Tier 2 operational support for Data Center and DMZ networks, handling complex incidents and mentoring junior engineers.

This remote-friendly position requires strong Cisco/Arista skills, network protocols, and familiarity with monitoring tools.

Qualifications

• Provide Tier 2 operational support for Data Center and DMZ network infrastructure.
• Lead troubleshooting and incident triage for complex network issues, coordinating escalations and service restoration.
• Monitor network health using dashboards, logs, and monitoring tools; identify vulnerabilities and improvement opportunities.
• Mentor junior engineers and provide clear technical updates to stakeholders.

Responsibilities

• Provide Tier 2 operational support for Data Center and DMZ network infrastructure.
• Support Cisco ASR/ISR routers, Nexus/Catalyst switches, and Arista DCS/CloudVision.
• Lead troubleshooting and incident triage for complex network issues, coordinating escalations and service restoration.
• Monitor network health using dashboards, logs, and monitoring tools; identify vulnerabilities and improvement opportunities.
• Maintain runbooks, technical documentation, and outage/application-flow information.
• Perform proactive network reviews, DR testing, and observability improvements.
• Mentor junior engineers and provide clear technical updates to stakeholders.
• Follow production governance and global network design standards.

Skills

Networking protocols

Cisco/Arista

Troubleshooting

Monitoring tools

Automation basics

Jira/Confluence

Agile/Scrum

Stakeholder mgmt

Tools

Splunk

SevOne

NetScout

Wireshark

HPNA

NNMi

NSO

Job description

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.

World Wide Technology (WWT) is looking for an experienced Datacenter Network Engineer provide operational support for enterprise Data Center and DMZ network infrastructure.

The ideal candidate role involves troubleshooting complex network incidents, leading production support triage, managing escalations, improving network reliability, and mentoring junior engineers.

This is a contract Role & Inside IR35

Contract Duration: 12 months contract

Location: United Kingdom (Remote)

Key Responsibilities

• Provide Tier 2 operational support for Data Center and DMZ network infrastructure.
• Support Cisco ASR/ISR routers, Nexus/Catalyst switches, and Arista DCS/CloudVision.
• Lead troubleshooting and incident triage for complex network issues, coordinating escalations and service restoration.
• Monitor network health using dashboards, logs, and monitoring tools; identify vulnerabilities and improvement opportunities.
• Maintain runbooks, technical documentation, and outage/application-flow information.
• Perform proactive network reviews, DR testing, and observability improvements.
• Mentor junior engineers and provide clear technical updates to stakeholders.
• Follow production governance and global network design standards.

Required Skills

• Strong networking expertise: TCP/IP, IPv4, BGP, OSPF, EIGRP, QoS, Multicast, HSRP, ACLs, VPNs, IPsec, GRE and MACsec.
• Strong hands-on experience with Cisco and Arista networking technologies.
• Proven ability to troubleshoot complex Data Center and enterprise network issues.
• Experience with tools such as Splunk, SevOne, NetScout, Wireshark, HPNA, NNMi and NSO.
• Knowledge of network automation and configuration management.
• Experience with Jira, Confluence, Agile and Scrum.
• Strong communication, analytical, ownership and stakeholder-management skills.

Candidates will be required to go through background checks before commencing contract.

Must be eligible to live and work in the specified work location. Some occasional travel may be required. Only successful candidates will be contacted.

EQUAL OPPORTUNITIES

World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.