Data Center Engineer

Cboe Global Markets, Inc.; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading provider in financial infrastructure, Cboe Global Markets, Inc. seeks a Data Center Engineer for their London office. The role involves installation and maintenance of data center equipment, troubleshooting complex systems and ensuring operational efficiency. This opportunity offers a mix of hands-on technical tasks in a dynamic environment, fostering professional growth and collaboration.

Benefits

Comprehensive private medical insurance

Life and long-term illness insurance

Employee access to private GP service

Enhanced paid parental leave

Flexible hybrid work environment

25 days holiday, increasing with service

Paid tuition assistance

Complimentary lunch and snacks

Employee referral bonus program

Pension contribution up to 7%

Qualifications

• 4+ years experience in data center support.
• Basic knowledge of HVAC and power systems.
• Ability to manage multiple tasks and projects.

Responsibilities

• Installation and maintenance of data center infrastructure.
• Troubleshoot system hardware, network, and application problems.
• Generate and maintain documentation related to operations.

Skills

Troubleshooting

Communication

Team Collaboration

Job description

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At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.

Sound like the place for you? Join us!

The Data Center Engineer position is responsible for the preventative maintenance and support of all the Production/Cert equipment and data network devices in the Cboe colocation data centers. They mount equipment, run cables, and spend most of their time in the data centers nightly performing MAC (Moves/Add/Changes) work as well as small and large company objective data center projects. They make sure the data center does not overheat; they carefully examine power sources and heating and cooling controls as well as troubleshoot and repair servers/network hardware and storage devices. The data center engineers install and arrange new equipment inside the data centers including (servers/network switches/routers/FW’s and storage devices) and must be able to lift and carry equipment up to 75 pounds. This position requires regular physical work installing/upgrading internal systems/components and cable plant along with working directly with our internal Engineering and NOC teams on JIRA tickets.

Location: London

This is a 2nd Shift position Tuesday through Saturday from 2pm to Midnight.

Responsibilities:

• Installation and maintenance of all data center infrastructure, network, server and SAN equipment as well as all Telco and connectivity infrastructure and any and all upgrades and repairs to this equipment.
• Work with Engineering and Operations teams to troubleshoot system hardware, network and application problems.
• Generate and maintain documentation including but not limited to procedures, policies, rack elevation, and inventories.
• Work closely with vendors to remedy problems and obtain the highest quality of service possible.
• Research new Data Center infrastructure equipment advancements and recommend changes as needed to management.

Requirements:

• 4+ years experience in data center support, including server, storage, and network troubleshooting.
• Basic working knowledge of HVAC, power, fire, building security systems operations, and safety.
• Working knowledge of telecommunications technologies, systems, and circuits.
• Data center skills and experience in installing/moving equipment and cabling on a large-scale basis.
• Ability to work independently and manage multiple tasks and projects.
• Ability to work well in a dynamic team-oriented environment.
• Excellent written and verbal communication skills with a strong attention to detail.
• Ability to multitask and manage multiple projects.
• Team player, desiring to be part of a high-performance team with dynamic responsibilities.
• Perform other duties as assigned by management.
• Must be flexible to work different shifts for short periods of time as well as take turns in on-call support and travel to various Cboe data center locations.

Benefits and Perks

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement
• Comprehensive private medical insurance for employees and their families which includes dental cover (taxable benefit)
• Cboe pays for employee access to a private GP service (face to face or phone call consultations) to make it easy and convenient for you to see a doctor
• Life and long-term illness insurance for stability and peace of mind
• EAP - This service intends to help employees deal with personal problems that might adversely impact their work performance, health and well-being. This service includes short-term counselling and referral services for employees and their immediate family.
• Enhanced paid parental and adoption leave to support parents
• Cboe offers pensions contribution up to 7% of base salary. You don’t have to contribute yourself.
• ClassPass Corporate Membership which provides access to on-demand classes, livestream classes, in-person classes and wellness sessions across different fitness genres. (taxable benefit)
• 25 days holiday per year per holiday year for full-time employees, increasing with length of service at a rate of one extra day per completed years’ service, up to a maximum of 30 days.
• Flexible, hybrid work environment
• Discounted Employee Stock Purchase Plan
• Employee referral bonus program
• Complimentary lunch, snacks and drinks in any Cboe office
• Paid tuition assistance and education opportunities
• Generous charitable giving company match
• Volunteer opportunities to help you give back to your communities