Data Center and Facilities Engineer

StoneX; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading financial services provider is seeking a Data Center/Facilities Engineer to support global data centers. The role involves managing installations, addressing production issues, and ensuring operational efficiency. Ideal candidates will have significant experience in electrical and mechanical systems, with strong problem-solving skills. The position is hybrid, requiring flexibility in working hours, including weekends. Join StoneX and contribute to the operations of a vital support function within a dynamic, impactful company.

Qualifications

• 5+ years’ experience in data center and facilities.
• Participate in 24/7 on-call rotation.
• Knowledge of best practices and industry standards.

Responsibilities

• Manage installation and maintenance of data center systems.
• Supervise subcontractors and ensure compliance with standards.
• Respond to facility emergencies on-call 24/7.

Skills

Problem-solving

Troubleshooting

Electrical systems knowledge

Mechanical systems knowledge

Time-management

Tools

Service Now

JIRA

Job description

Overview

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global market’s ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Position Purpose: The Data Center/Facilities Engineer is responsible for supporting all StoneX data centers and offices around the globe, including local areas where they reside. This role will support the physical installations of hardware in our Data Centers and Offices, manage office buildouts, resolve production issues, coordinate with local hands with IMAC (installs, moves, adds, and changes. Must be able to and manage/oversee electrical, mechanical, monitoring, and control systems.

Primary Duties will include:

Data Center/Facilities Essential Responsibilities

Assist with building the processes and procedures that ensure the data centers operate at maximum operational efficiency. These duties may include analysing existing operating conditions, recommending innovative technologies, improving overall efficiency, and driving cost reduction through refactoring DC footprint configurations

• Assist with coordinating access to Data centers for both internal and external engineers/vendors.
• Implement controls to proactively monitor power, cooling, and environment events and create trend reports to address issues.
• Manage remotely and sometimes physically the installation of various cross-connects and carrier circuits. The engineer must have extensive knowledge of different cable types, including copper, fiber, twinax and AOC cables to efficiently troubleshoot circuit issues.
• Perform daily, weekly, and monthly inspections and maintenance of infrastructure supporting data center operations
• Analyse and resolve mechanical and electrical problems within the data centers.
• Supervise sub-contractors and ensure all necessary preventative maintenance and emergency repairs are scheduled and performed
• Directly interface with construction management teams, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online
• Respond to Data Center and facility emergencies as required, on call 24/7 as needed. A majority if not all the work in production environments must be done on the weekends.
• Manage Data center work orders/tickets by completing necessary documentation and scheduling of resources. This duty includes reviewing and updating data center documentation and assessing risk to the business.
• Strong problem-solving and troubleshooting skills are necessary for all cable mediums

Qualifications

To Land this Role you will need

• 5+ years’ experience working/installing in both data center and facilities.
• 5+ years’ experience/knowledge of Data Center and Office electrical and mechanical systems
• Participate in 24/7 on call rotation with other team members
• Knowledge of Best Practices/Industry Standards
• Service Now/JIRA/Asset MGMT experience a plus
• Knowledge of server, network, and storage systems a plus
• Capturing and maintaining accurate inventory records of all equipment within data centers
• Ensuring compliance with cabling best practices, regulations, and standards
• Colocation knowledge and the innerworkings experience necessary
• Working knowledge of testing equipment for copper and fiber

What makes you stand out:

• Rack/Stack and cabling various data center systems
• Service Now/JIRA experience a plus
• Excel/PowerPoint/Viso knowledge
• The ability to be proactive and reactive when the situation presents itself
• Research, evaluate, and make recommendations to reduce expenses.
• Evaluate offices and potential new offices prior to work commencing.
• Supervise office and equipment moves that require coordination with other teams.
• Coordinate efforts to ensure equipment and circuits are installed and properly working.
• Monitor the progress of orders.
• Upkeep of facilities hardware.
• Provide oversight, coordination, and records of facilities contractors for StoneX: HVAC, UPS, and emergency generator.
• Respond to facility emergencies as required. Participate in an on-call 24/7 rotation.
• Strong organization and time-management skills. A near obsessive compulsion to maintain accurate work records and event logs.
• Work with various recyclers for EOL equipment and other office equipment that is no longer in service.
• Ability to multitask and comfortable with changing priorities
• A flexible work schedule to work evenings, weekends & holidays when necessary. Compensation time will be provided.
• Excellent working knowledge of hosting industry and data center best practices
• Able to adhere to change control processes and willing to enforce data center security policies
• Experience with electrical systems maintenance or refrigeration systems, repairs, and troubleshooting, building controls, and safe work practices is necessary

Working Environment:

• Hybrid
• Must have the ability to lift 50-75lbs
• Weekends and late nights

#LI-Hybrid #LI-IM1