Data Business Analyst - Investment Banking

Robert Walters UK; Glasgow; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading global investment bank is seeking an experienced Data Business Analyst for a hybrid role in Glasgow. The position involves supporting a major data initiative focused on IT Asset and Configuration Management, aligning business data requirements, and collaborating across global teams. Candidates should have over 5 years in a similar role, with strong knowledge of ITSM, ITIL, and ServiceNow. Competitive daily rate of £400-£500.

Qualifications

• 5+ years as a Data or Business Analyst in enterprise environments.
• Strong knowledge of ITSM, ITIL, and IT Asset Management.
• 2+ years' experience with ServiceNow, including CMDB/AMDB understanding.

Responsibilities

• Gather and document data requirements from business and IT stakeholders.
• Analyse data lineage, dependencies, and discrepancies across systems.
• Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB.

Skills

Data or Business Analyst experience

Knowledge of ITSM, ITIL

Experience with ServiceNow

Proficiency in SQL

Data lineage and architecture analysis

Stakeholder engagement

Analytical thinking

Tools

ServiceNow

Power BI

Tableau

Job description

A leading global investment bank is looking for an experienced Data Business Analyst to support a major data initiative focused on IT Asset and Configuration Management. This role involves aligning business data requirements across global teams with enterprise architecture-particularly around the ServiceNow CMDB/AMDB platform.

Data Business Analyst - IT Asset & Configuration Data

Global Investment Bank | Contract | £400-£500/day

Location: Glasgow (Hybrid - 3 days onsite/week)

Contract Length: [Insert Duration, e.g., 6 months]

Key Responsibilities

• Gather and document data requirements from business and IT stakeholders.
• Analyse data lineage, dependencies, and discrepancies across systems.
• Work closely with data architects to assess and validate technical solutions.
• Act as a key liaison for data consumers and producers across ServiceNow CMDB/AMDB.
• Support governance activities, documentation, and change control tracking.
• Coordinate with global teams to drive delivery of project milestones.

Required Skills & Experience

• 5+ years as a Data or Business Analyst in enterprise environments.
• Strong knowledge of ITSM, ITIL, and IT Asset Management.
• 2+ years' experience with ServiceNow, including CMDB/AMDB understanding.
• Proficiency in SQL and working with relational databases.
• Experience conducting data lineage and architecture analysis.
• Understanding of infrastructure and IT inventory systems.

Soft Skills

• Excellent stakeholder engagement and communication skills.
• Strong attention to detail and analytical thinking.
• Ability to work independently and manage competing priorities.
• Familiarity with Agile and Waterfall methodologies.

Desirable (Not Essential)

• Financial services or consulting experience.
• Certifications in ServiceNow, ITIL, Agile, or Project Management.
• Exposure to data analytics or visualisation tools (e.g. Power BI, Tableau).

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates