Data Benefits and Operations Manager

PwC UK; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Private medical cover

Volunteer days

Job summary

PwC UK's Data, Benefits and Operations team seeks a Manager to lead complex pensions data and benefit engagements, delivering high-quality client outcomes. You will support delivery teams, build client relationships and contribute to growth opportunities.

This role requires expert pensions knowledge, strong data capabilities, and governance discipline to ensure reliable delivery across projects and services.

Qualifications

• Experienced pensions consultant with strong data and benefits delivery expertise.
• PMI or actuarial qualification, with deep pensions knowledge and project experience.
• Advanced Excel modelling skills and familiarity with analytical or automation tools.
• Strong stakeholder management, analytical thinking, and report-writing abilities.

Responsibilities

• Lead delivery of data and benefit workstreams across pension client engagements.
• Manage pension scheme stakeholders and maintain governance throughout delivery.
• Build and govern Excel, software and AI-enabled models to support validation and reporting.
• Coach junior team members and support business development activities.

Skills

Pensions data delivery

Stakeholder management

Project delivery

Education

PMI or actuarial qualification

Tools

Excel

AI-enabled tools

Job description

About this role

PwC's Data, Benefits and Operations team helps trustee and corporate pension clients improve member outcomes through outsourced data and benefit support. Working within the wider pensions network, the team delivers specialist projects across data and benefit reviews, cleansing, GMP rectification and equalisation, barber rectification, AI-enabled solutions, operational change, governance and risk management. As a Manager, you will lead complex pensions data and benefit engagements, applying technical expertise and commercial judgement to deliver high-quality client outcomes. You will support and drive delivery teams, build strong client relationships, contribute to growth opportunities and help maintain quality across projects and services.

Job Description

About this role

PwC's Data, Benefits and Operations team helps trustee and corporate pension clients improve member outcomes through outsourced data and benefit support. Working within the wider pensions network, the team delivers specialist projects across data and benefit reviews, cleansing, GMP rectification and equalisation, barber rectification, AI-enabled solutions, operational change, governance and risk management. As a Manager, you will lead complex pensions data and benefit engagements, applying technical expertise and commercial judgement to deliver high-quality client outcomes. You will support and drive delivery teams, build strong client relationships, contribute to growth opportunities and help maintain quality across projects and services.

What Your Days Will Look Like

• Lead delivery of data and benefit workstreams, including reviews, cleansing, GMP rectification and equalisation, ensuring quality outcomes for pension clients.
• Manage pension scheme stakeholders and advisors, maintaining clear communication, expectations and governance throughout project delivery and client engagement.
• Build, validate and govern Excel, software and AI-enabled models to support validation, remediation and reporting across large data sets.
• Drive efficiencies, monitor budgets and risks, coach junior team members, strengthen capability and contribute to business development activities.

This role is for you If

• Experienced pensions consultant with strong data and benefits delivery expertise from a leading consultancy environment.
• PMI or actuarial qualification, part or full, supported by deep pensions knowledge and project experience.
• Advanced Excel modelling skills, with familiarity using additional analytical, automation or specialist software tools.
• Strong stakeholder management, analytical thinking, presentation and report writing skills for complex client engagements.
• Confident contributing to business development activity, identifying opportunities and supporting proposals or client conversations.
• Committed to technical accuracy, governance, quality control and reliable delivery under pressure.

What You'll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more