Data Assurance Manager

Royal Marsden; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking a Data Assurance Manager to enhance data quality and governance. This pivotal role involves establishing data standards and frameworks, ensuring compliance, and supporting NHS analytical needs, contributing to high standards in cancer care.

Benefits

Flexible working arrangements

Learning and development opportunities

Qualifications

• Experience in a data management setting, preferably within the NHS.
• Expert knowledge of NHS data flows and standards.
• Ability to design data quality frameworks.

Responsibilities

• Develop and embed local data management standards.
• Monitor data quality and provide summaries to stakeholders.
• Oversee data quality-related work queues in Epic.

Skills

Interpersonal skills

Data analysis

Leadership

Education

Degree or equivalent qualification in data management

Postgraduate diploma or equivalent experience

Job description

The Royal Marsden NHS Foundation Trust has an exciting opportunity for a passionate and dedicated Data Assurance Manager to Join our Performance & Information Directorate. This role offers the individual the opportunity to Lead the Trust in delivering is ambitions of providing high quality, complete and accurate data to support analysis, research and decision making within the Trust.

The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education, and leading-edge practice. We are incredibly proud of our international reputation for pushing the boundaries and for our ground-breaking work ensuring our patients receive the very best and latest in cancer treatment and care.

Contact Details for Further Information About the Role

Lianne Mellor
Deputy Chief Information Officer
[e-mail]

Main duties of the job

The postholder has responsibility for ensuring the Trust has appropriate standards, systems, processes and training in place to ensure highly quality complete and accurate data is available to meet all analytical, research and corporate needs of the Trust.

To develop the Trust’s Data Quality and Assurance Policy and the Data Quality (DQ) Programme in accordance with both national initiatives and local requirements to drive up data quality.

This involves clearly establishing required data entry and classification standards and setting strategies to ensure that those standards can be met and sustained within available resources in the Trust.

The postholder has responsibility for designing and embedding a data quality framework to ensure appropriate monitoring and management of Trust data collection, transformation and processing against these standards. They will regularly monitor data quality and provide interpretation and summarisation of any identified issues or concerns to stakeholders, and data owners.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For more information please refer to the job description and personal specification.

• To develop and maintain an active granular understanding of data collection and data flows inside the organisation, as well as existing internal and national data standards and requirements.
• To develop and embed local data collection and data management standards across the organisation in order to deliver high quality data to meet the organisations needs and the needs of the NHS as a whole.
• To develop and embed an organisational data quality framework, that describes how data flows from input to output, and determines how the data content and quality is monitored across these data flows, with issues being flagged and acted upon.
• To oversee the design and scope of data quality-related work queues in Epic and ensure appropriate specification, ownership and management of these to deliver high quality data.
• To lead on the design and specification of reports that measure data quality and to ensure the appropriate readily-available information relating to data issues and current compliance against data standards.
• To ensure that issues are owned by the correct operational/clinical leads and that there are robust processes to identify, understand and quickly resolve issues so that quality remains high at all times.

Person specification

Education/Qualifications

• Degree or equivalent qualification relevant to data management
• Postgraduate diploma or equivalent experience

Experience

• Experience in a data management setting, preferably within the NHS
• Expert knowledge of NHS data flows, datasets and standards, including data captured as part diagnosis, treatsment and care of cancer.
• Good knowledge of hospital clinical and information systems
• Experience in interpretation of data, and analysis including root cause analysis.
• Experience in using data to design and deliver service improvements
• Experience of specifying reporting and information outputs
• Experience of managing a team
• Experience in summarising data and report writing, especially explaining complex technical issues to a lay audience.

Skills Abilities/knowledge

• Excellent interpersonal, presentation and reporting writing skills
• Good numerical skills and ability to analyse information in a meaningful manner in order to inform service decisions
• Ability to communicate effectively and influence staff at all levels including senior clinicians and executive leaders
• Ability to work on own initiative and to plan, prioritise and organise work to ensure targets and deadlines are met
• Report writing and written presentation skills
• Ability to resolve complex issues through the use of a variety of problem solving techniques
• Good leadership skills with the ability to motivate others
• Ability to manipulate complex data

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Name Lianne Mellor Job title Deputy Chief Information Officer - Informatics Email address [e-mail]