Data Architect (CMDB /ServiceNow)

Robert Walters UK; Glasgow; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Data Architect to oversee data infrastructure for a globally distributed project. In this dynamic role, you will manage the Common Service Data Model (CSDM) and Configuration Management Database (CMDB), ensuring alignment with best practices and enterprise architecture. You will lead the design and management processes, collaborate with stakeholders, and establish a robust data architecture framework. This opportunity offers a blend of on-site and remote work, fostering a collaborative environment where your expertise will be valued and your career can thrive.

Benefits

Accelerated career progression

Dynamic culture

Expert training

Qualifications

• 5+ years as a Data Architect with ServiceNow experience.
• Strong understanding of ITSM processes and data architecture.

Responsibilities

• Lead design and management of CMDB and CSDM, ensuring policy compliance.
• Collaborate with stakeholders to validate data needs and maintain CMDB hygiene.

Skills

Data Architecture

IT Service Management (ITSM)

ITIL Framework

ServiceNow

Problem-solving Skills

Analytical Skills

Communication Skills

Agile Development

Education

Bachelor's Degree in Computer Science or related field

ServiceNow Certifications

Tools

ServiceNow

PowerPoint

Excel

Job description

I am working with a Tier 1 Investment Bank to hire a Data Architect (with CMDB/ ServiceNow experience) for a long term, globally distributed project.

Job Overview:

We are seeking an experienced Data Architect with expertise in data architecture, IT Service Management (ITSM), and ITIL frameworks. The role involves overseeing the data infrastructure, ensuring effective data extraction, organization, and access. You’ll manage the Firm’s Common Service Data Model (CSDM) and Configuration Management Database (CMDB), ensuring alignment with industry best practices and enterprise architecture.

Key Responsibilities:

• Lead the design and management of the CMDB and CSDM, ensuring efficiency, policy compliance, and alignment with technology strategy.
• Collaborate with stakeholders to validate data needs and maintain CMDB hygiene.
• Ensure data architecture aligns with enterprise architecture guidelines.
• Report on data architecture status, liaising with functional leads, business services, and governance forums.
• Establish a data architecture framework, manage documentation, prioritize requirements, and oversee the implementation.
• Support the triage of data changes, recommend solutions, and audit CMDB for design compliance.
• Work with cross-functional teams to achieve project milestones and deadlines.

Ideal Candidate:

• 5+ years as a Data Architect, with at least 2 years of ServiceNow experience.
• Deep understanding of ITSM processes (Incident, Problem, Change, Release, etc.).
• Experience in regulated industries (e.g., financial services) preferred.
• Strong problem-solving and analytical skills, adaptable to changing environments.
• Excellent communication skills, both verbal and written (PowerPoint, Excel).
• Ability to work independently with strong ownership and attention to detail.
• Experience with Agile development, ITIL, and ServiceNow certifications a plus.

Skills & Experience:

• Strong collaboration across global teams and the ability to handle complex distributed systems.
• Knowledge of various system implementation methodologies (Agile, Waterfall).
• Program management experience or Agile certification.
• ServiceNow Admin and Developer training/certification.

Contract Details:

Contract: 12 months, initially
Rate: £500-600, flex
Location: Glasgow office (3 days onsite / 2 days remote)

About the Job:

Contract Type: TEMPORARY
Specialism: Information Technology
Workplace Type: Hybrid
Experience Level: Associate
Location: Glasgow
Industry: Financial Services
Salary: £500 - £650 per day

Job Reference: 23HYJM-E98A3E2A
Date posted: 10 March 2025
Consultant: Dane Moore

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