Data and Insights Manager - Client Services Team - People Consulting - Belfast

TN United Kingdom; Belfast; On-site; GBP 40,000 - 70,000; Full time

Job description

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Data and Insights Manager - Client Services Team - People Consulting - Belfast, Belfast

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Client:

EY

Location:

Belfast, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

45a619ceb471

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The opportunity

Finance Support & Reporting

• Analyses financial data and develops financial reports
• Performance general accounting tasks, including journal transfers
• Issues invoices for coaching and provides support on bespoke invoicing
• Acts as escalation point for accounts receivable
• Reconciles financial reports based on engagement delivery status

Data and insights (MI) Reporting Governance

• Supports the design of reporting deliverables for new contracts
• Delivers on agreed contractual reporting requirements
• Accountable for the quality and accuracy of client and internal reports

Data and Insights (MI) production

• Analyses data to inform contractual compliance and performance reporting
• Develops thematic reports to inform performance reporting
• Compiles/collates data included in client and internal reports and/or produces agreed client/internal reports

Innovation and automation

• Manages, prioritises and implements a backlog of reporting CI initiatives including automation

Your key responsibilities

In your role as a Manager, you will have responsibility for:

• Responsible for the delivery of contractual reporting
• Responsible for the quality and accuracy of internal and external reporting
• Responsible for the reporting product which supports managed learning service and coaching service delivery
• Supports reporting proposition and liaises with Account Managers to ensure appropriate inclusion into proposals
• Liaises with CBS teams to ensure access to data and reports as needed
• Manages the implementation of CI projects
• Acts as first line reviewer for all external reporting
• Spots opportunities for future CI initiatives

Skills and attributes for success

• Attention to detail – a strong focus on data accuracy and quality of reports
• Understanding of how to produce insights required by clients and internal stakeholders
• Ability to work with the CI team and other technology teams to manage, prioritise and implement a backlog of CI and automation initiatives
• Ability to validate and sense check data
• Organisational skills
• Commitment to delivering exceptional client service

Key relationships

• Finance, Data and Insights Lead
• Engagement Partner, the EY network country leads, Competancy Leads

To qualify for the role, you must have

• Ability to prioritise, organise and manage team resources to deliver to the reporting calendar
• Advanced Microsoft PowerBI skills
• Knowledge of how to apply desktop automation and RPA

Ideally, you’ll also have

• Ideally educated to degree level

What we look for

We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.