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A leading data-driven company in Brighton is seeking a Data and Insight Analyst to improve customer data strategies. You will lead reporting and analytics while gaining actionable insights into customer acquisition and engagement. Ideal candidates have over 4 years of experience in data analytics and strong communication skills. This hybrid role offers a competitive salary and various benefits including healthcare and holiday allowances.
TalentHubarelookingforanexperiencedCustomerDataAnalysttojoinathrivingbusinessbasedinCentralBrighton.YouwillplayakeypartoftheirCustomerDatastrategyatanexcitingtimeforthissuccessfulcompany.
KeyresponsibilitiesforthisDataand Insight Analystjobinclude:
Leadthereporting,insightandanalyticsfortheorganisation,focusingoncustomerdataandstorytelling,providingpro-activereportingandactionableinsights.Withastrongemphasisoncustomeracquisitionandengagementandoptimisinglifetimemembervalue.
Regularmonitoringandreportingonkeycustomerdatametrics.
Supportandprovideguidanceonthedevelopmentofcampaignandoverallperformancereporting,actionableinsightanddata-drivenmodelsforuseacrossthecustomerlifecycle(e.g.engagement,attrition,life-timevalue,segmentationandrecommendations/nextbestactionmodelling).
Producedatavisualizationstohelpsupportandcommunicateimportantlearning.
Wherepossible,incorporatequalitativefindingsintoquantitativereporting.
WhatyouwillneedforthisData and Insight Analystjob:
At least 4 years experience in a DataAnalyticsand Customer insight position.
MembershiporCustomerServices,B2C, Travel or Leisure sector background.
Experience of working with CRM's.
Strongoralandwrittencommunicationskills,withexperiencepresentingdatainterpretationandinsightstonon-technicalaudiences.
Experienceinusingdatastorytellingtechniques.
KnowledgeofotherdataplatformssuchMicrosoftCustomerInsights,MicrosoftCustomerData,MicrosoftFabric,socialmarketinginsights,andemailmarketinganalyticswouldbebeneficial.
ExperienceinSQL,SAS,Python,orRprogramming.
Knowledgeofwebanalyticstoolswouldbehelpful but not essentail.
SomeexposuretoAItoolssuchasCoPilot.
Benefitsinclude:
2daysofficebased
24daysholidayplusbankholidays,
healthcare,
hybridworking
pluslotsofotherperks!