Data Analytics Manager

Remote Worker LTD.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus

Workplace pension scheme

Private medical insurance

Employee Assistance Programme

Cycle to work scheme

Season ticket loan

Free ChipX subscription

Flexible working arrangements

28 days holiday plus bank holidays

Annual training budget

Chip Fitness Benefit

Company laptop

Impact on fintech startup

Job summary

Chip is seeking a hands-on Data Analytics Manager in London to lead the Analytics team, deliver data requests, dashboards and MI to agreed priorities, and develop analysts. You will line manage Analysts and the Analytics Lead, own intake of data requests and SLAs, and partner with Product Managers on feature rollout and performance tracking.

The role emphasizes operational controls, data quality, and automation, with a focus on collaboration and continuous improvement in a regulated fintech

Qualifications

• Experience leading a data analytics team in a fast-paced environment.
• Strong SQL and experience with BI tools; able to interpret data.
• Experience prioritising competing stakeholder requests.
• Understanding of operational controls and data quality.
• Ability to translate business problems into technical requirements.
• Strong data storytelling for diverse audiences.

Responsibilities

• Line manage the analytics team with 1:1s, objectives and development.
• Own intake and prioritisation of data requests and SLAs.
• Supply accurate reporting and analytics to Finance, Marketing, Product and Ops.
• Partner with Product Managers for feature rollout and performance tracking.
• Own analytics-driven operational controls and data quality standards.
• Allocate analysts across Product to balance demand and requirements.
• Maintain coding, visualisation and data quality standards with the Lead.
• Prioritise automation and tooling and ensure adoption.

Skills

SQL

BI tools

Stakeholder management

Data storytelling

Education

Degree in Mathematics, Statistics, Economics or related field

Tools

Databricks

Python

Job description

We're looking for a hands-on Data Analytics Manager to lead Chip's Analytics team day to day. You'll make sure data requests, product dashboards, MI, analysis and operational controls are delivered to agreed priorities and standards, and you'll develop a team of analysts.

What you can expect to be doing:

• Line manage the analytics team, including Analysts and the Analytics Lead: 1:1s, objectives, performance and development.

• Own intake and prioritisation of data requests from across the business, and set and meet turnaround SLAs.

• Supply accurate and timely reporting, analysis and operational data to teams including Finance, Marketing, Product and Operations.

• Partner with Product Managers to support feature rollout, performance tracking and post-launch reviews.

• Own analytics-built operational controls, monitoring and MI, making sure they run on time, are documented and stay current.

• Allocate analysts across Product, balancing BAU demand against Product requirements.

• Work with the Analytics Lead to maintain coding, visualisation and data quality standards.

• Prioritise the team's automation and tooling requests, and make sure delivered tools are adopted and controlled.

Leadership

• Own hiring, development and performance management for the team.

• Foster a culture of quality, collaboration, accountability and continuous improvement.

• Support the Analytics Lead's growth as a technical specialist.

• Raise risks and capacity constraints early with the Head of Operations.

What we’re looking for:

• Experience managing or leading a team of data analysts, ideally in a fast-paced, product-led or regulated environment.

• Strong SQL and experience with BI tools; comfortable interpreting and challenging data.

• Experience prioritising competing requests from a range of stakeholders.

• Understanding of operational controls and data quality.

• Able to translate business problems into clear technical requirements.

• Strong data storytelling for a range of audiences.

• Excellent stakeholder management skills across all levels of the organisation.

Nice to Have

• Experience in fintech or financial services.

• Familiarity with modern data tooling (e.g. Databricks, Python).

• Working knowledge of data governance, including safe use of AI tools with customer data.

• Degree in Mathematics, Statistics, Economics or a related field.

What we’re really looking for:

We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone.

We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for.

We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers.

So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard.

Working Hours

• Monday to Thursday: 9:00 AM – 6:00 PM

• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

PERKS

• Discretionary Performance-Related Annual Bonus.

• Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career!

• Private medical insurance (medical history disregarded)

• Employee Assistance Programme

• Cycle to work scheme

• Season ticket loan

• Free ChipX subscription for UK-based employees

• We are an equal-opportunity employer and value diversity

• Flexible working arrangements

• 28 days holiday plus bank holidays, plus the days between Christmas and New Year

• Annual training budget for courses, workshops, or conferences to help you advance your career.

• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing

• Company laptop

• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our Interview Process

1. Video screen with someone from our Talent team

2. Video interview with the hiring manager

3. Short take-home test which you'll present in your final stage

4. Final interview with team

We're committed to making our recruitment process accessible to everyone. If you require any reasonable adjustments at any stage of the application or interview process, please let us know at [e-mail] and we'll be happy to accommodate.

About Chip

Chip’s mission is to make your life wealthy
We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.
We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.
The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 500,000 active customers and