Data Analyst (Fraud)

Starling Bank; Cardiff; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading digital bank in the UK is seeking a talented data professional to join their innovative team in Cardiff. This role focuses on analyzing fraud trends and working closely with cross-functional teams to enhance data-driven decision making. Candidates should have a minimum of three years of experience, particularly in data analysis related to fraud, and be proficient in SQL and Python. The position offers a hybrid work model with excellent benefits, including generous holiday and family-friendly policies.

Benefits

33 days holiday including public holidays

An extra day's holiday for your birthday

Life insurance at 4x your salary

Private Medical Insurance including mental health support

Salary sacrifice pension scheme

Paid volunteering time

Cycle to Work initiatives

Employee discount programs

Qualifications

• Minimum of three years of work experience in data analysis/statistical analysis.
• Must have experience in fighting Fraud.
• Experience with dimensional modelling and dbt is beneficial.

Responsibilities

• Work with Fraud Strategy and Engineering teams to combat fraud trends.
• Conduct data analyses using Python to support fraud prevention.
• Build and maintain push payment related feature tables in our warehouse.

Skills

Data analysis

Statistical analysis

SQL

Python

Data visualization

Communication

Attention to detail

Tools

Looker

Power BI

dbt

Job description

Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Responsibilities:

• Work closely with the Fraud Strategy and Change, Fraud Risk, and Engineering teams to identify push payment fraud trends and use data analysis to propose solutions for prevention and transaction monitoring
• Perform exploratory data analyses in python of potential machine learning model features to help fight fraud
• Build and maintain push payment related feature tables in our warehouse using dbt
• Perform descriptive analysis using Looker visualisations and dashboards
  
  

Requirements

• Minimum of three years of work experience in data analysis / statistical analysis
• Must have experience in fighting Fraud
• Strong experience with SQL
• Strong experience with handling data in Python
• Experience with (or willingness to learn!) dimensional modelling and dbt
• Familiarity with a BI tool such as Power BI or Looker
• Strong communication skills
• A creative thinker with a keen attention to detail
  
  

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 30 mins with one of the team
• Stage 2 - Take home challenge
• Stage 3 - 60 mins technical interview with two team members
• Stage 3 - 45 min final with an executive and a member of the people team
  
  

Benefits

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
  
  

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.