Data Analyst (Customer)

Data Analyst - Sports Organization - £41,500 + Bonus - 3 Days in Office (London)

Are you passionate about data and insights? We're looking for a skilled Data Analyst to join a dynamic team within a leading sports organization. This role offers a great opportunity to work on diverse customer analytics projects, with a focus on segmentation, churn, and retention from membership and event data.

Key Responsibilities:

1. Analyze customer data from membership and event sources, including segmentation, lapse, and retention.
2. Develop and maintain dataflows to ensure data accessibility and accuracy.
3. Collaborate with the CRM team to support campaigns and personalization opportunities.
4. Lead and contribute to high-priority insight projects, including attendee profiling, membership renewal rates, and booking traffic analysis.
5. Create and present data reports and dashboards using SQL and Python.

Ideal Candidate:

1. 2+ years of experience in a similar data analyst role.
2. Proficient in SQL (required).
3. Experience with Python (preferred) and running monthly scripts.
4. Exposure to CRM teams and customer insight projects.
5. Bonus points for experience with Salesforce and CRM Analytics.
6. Strong communication skills, with the ability to present insights clearly to stakeholders.

Competitive salary of £41,500 with a performance-based bonus.

Health insurance and strong pension plan.

Gym access, with opportunities to play tennis and padel.

Access to exclusive events, including Wimbledon and Queen's tickets.

Flexible working hours with 3 days in the office per week.

25 days annual leave + the option to buy more.

Location:

London (3 days in office, Monday mandatory).

If you are driven by insights and eager to make an impact within a prestigious organization, we'd love to hear from you!