Data Analyst Customer

Harnham - Data & Analytics Recruitment; London; On-site; GBP 42,000; Full time

Job description

Job Description

Data Analyst - Sports Organization - £41,500 + Bonus - 3 Days in Office (London)

Are you passionate about data and insights? We're looking for a skilled Data Analyst to join a dynamic team within a leading sports organization. This role offers a great opportunity to work on diverse customer analytics projects, with a focus on segmentation, churn, and retention from membership and event data.

Key Responsibilities:

• Analyze customer data from membership and event sources, including segmentation, lapse, and retention.

• Develop and maintain dataflows to ensure data accessibility and accuracy.

• Collaborate with the CRM team to support campaigns and personalization opportunities.

• Lead and contribute to high-priority insight projects, including attendee profiling, membership renewal rates, and booking traffic analysis.

• Create and present data reports and dashboards using SQL and Python.

Ideal Candidate:

• 2+ years of experience in a similar data analyst role.

• Proficient in SQL (required).

• Experience with Python (preferred) and running monthly scripts.

• Exposure to CRM teams and customer insight projects.

• Bonus points for experience with Salesforce and CRM Analytics.

• Strong communication skills, with the ability to present insights clearly to stakeholders.

Perks & Benefits:

• Competitive salary of £41,500 with a performance-based bonus.

• Health insurance and strong pension plan.

• Gym access, with opportunities to play tennis and padel.

• Access to exclusive events, including Wimbledon and Queen's tickets.

• Flexible working hours with 3 days in the office per week.

• 25 days annual leave + the option to buy more.

Location: London (3 days in office, Monday mandatory).

If you are driven by insights and eager to make an impact within a prestigious organization, we'd love to hear from you!

Apply today.