Data Analyst - Credit Compass

iwoca; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading fintech innovator is seeking a Data Analyst for the Creditpass team. In this role, you'll help shape product strategy, perform data analysis, and work collaboratively with a skilled team. The ideal candidate will possess strong analytical skills, and have experience in a quantitative field. This position includes flexible working options, a learning budget, and numerous benefits.

Benefits

Flexible working

Medical insurance

25 days' holiday

Learning and development budget

Company retreats

Qualifications

• Strong analytical skills with a structured approach to problem-solving.
• A clear communicator who can translate complex data into actionable insights.
• Self-starting and adaptable, able to work independently.

Responsibilities

• Perform in-depth data exploration to uncover hidden patterns.
• Analyze customer data to improve engagement and retention.
• Define and develop new product functionalities based on user feedback.

Skills

Analytical skills

Communication skills

Problem-solving

Self-starting

Adaptability

Education

Economics, Finance, or related field

Job description

Social network you want to login/join with:

Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses.

Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve.

We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes.

While we've already achieved significant milestones, our ambition to grow and solve even more challenges for small businesses drives us forward. To continue growing, we want to be more than just a lender, we want to be a partner. Creditpass is one of our new ventures, designed to bring clarity, and enable businesses to understand, monitor, and improve their credit position. Many small business owners currently lack insight into their credit score, its drivers, or how to elevate it.

Creditpass is poised to change that, giving them the power to build a stronger financial future and allowing us to be their essential partner in securing funding for growth and expansion. This initiative requires close collaboration with senior management and is at the forefront of iwoca's future strategic positioning.

Your mission

As the Data Analyst for the Creditpass team, you will be instrumental in helping shape the product and commercial strategy. You'll be the expert on the creditpass data, supporting the rest of the team to make smarter, data-led decisions.

This role involves close collaboration with a small and experienced team of engineers, designers, product managers, and marketers, who operate as a startup within iwoca. Working directly for the New Ventures Lead, you'll be supported to develop rapidly, enabling you to take on more responsibility and accelerate your career.

The responsibilities

1. Perform in-depth data exploration to uncover hidden patterns, address specific inquiries, and derive new knowledge that drives strategic decisions.
2. Analyze customer data and identify opportunities to improve customer engagement and retention.
3. Define and develop new product functionalities, translating business requirements and user feedback into concrete solutions.
4. Track performance of KPIs and develop new metrics to track improvements to customer outcomes.
5. Determine and optimize cross-selling opportunities within our product ecosystem.

The requirements

1. Strong analytical skills with a structured approach to problem-solving - you're curious, methodical, and comfortable getting to the root of a messy or ambiguous issue.
2. A clear communicator - you can take complex data and translate it into simple, actionable insights for colleagues in product, marketing, or leadership.
3. Self-starting and adaptable - able to work independently in a fast-paced environment where problems change frequently.
4. Academic or practical experience in a quantitative field, such as Economics, Finance, Product, Maths, Engineering, or Computer Science.
5. Previous experience working on a fast-paced project: internship, placement, or permanent role involving data analysis in tech, consulting, finance, or related fields - salary is flexible based on experience.
6. An interest in small businesses and their challenges, such as funding, growth, or cash flow management.

The culture

At iwoca, we prioritize a culture of learning, growth, and support, investing in our team members' professional development. We value diversity in thought and skill, and encourage exploration of new areas to improve our products and services.

The offices

We make iwoca a great place to work:

• Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks.
• Events and clubs like bingo, quiz nights, yoga, football, etc.

The benefits

• Flexible working.
• Medical insurance from Vitality, including discounted gym memberships.
• A private GP service for you, your partner, and dependents.
• 25 days' holiday, plus extra days for your birthday, and options to buy or sell additional leave, plus unpaid leave.
• A fully paid one-month sabbatical after four years.
• Emotional and mental health support.
• 3% Pension contributions and share options.
• Generous parental leave and nursery benefits.
• Cycle-to-work and electric car schemes.
• Two company retreats a year in various locations.

To support continuous learning, we offer:

• A learning and development budget.
• Access to platforms like Treehouse.

Useful links include details on iwoca benefits & policies, and the interview process.