Data Analyst/BI Developer - Customer & Digital Analytics

Michael Page Technology; Nottingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A rapidly expanding financial services company in Nottingham is seeking a Data Analyst/BI Developer to enhance customer and digital analytics capabilities. The role involves analysing data, managing dashboards, and collaborating with cross-functional teams. Candidates should have a degree in a relevant field and 3+ years of experience in the Financial Services industry. The position offers a competitive salary and options for remote work.

Benefits

Competitive salary

Pension scheme

Remote work opportunities

Growth opportunities

Qualifications

• 3+ years of experience in the Financial Services Industry.
• Proficiency in Excel and programming languages (Python, SQL).
• Ability to effectively communicate technical insights to non-technical audiences.

Responsibilities

• Analyse and interpret data to improve performance and ROI.
• Track customer KPIs and support strategies through A/B testing.
• Present complex data in actionable formats for stakeholders.

Skills

Data interpretation

Statistical analysis

Communication of technical insights

Attention to detail

A/B testing

CRM and lead generation

Education

Degree in Data Science, Statistics, Economics or similar

Tools

Excel

Power BI

Python

SQL

Tableau

Salesforce

Job description

Overview

This rapidly expanding UK financial services company requires a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd party companies to enhance customer profiling and maximise marketing channels.

Key Responsibilities

• Analyse and interpret data from multiple sources (Digital/3rd Parties/Customer) to improve performance, budget efficiency, and ROI.
• Track key customer KPIs and support acquisition and retention strategies through A/B testing and data insights.
• Conduct statistical analysis to identify trends, patterns, and outliers that inform strategic decisions.
• Present complex data in clear, actionable formats for various stakeholders.
• Build and maintain dashboards and reports using Excel, Power BI, Tableau, or similar tools.
• Manage relationships with external lead generation partners.
• Collaborate with cross-functional teams to deliver data-driven solutions.

Profile

• Degree in relevant subject (Data Science, Statistics, Economics or similar degree) (Essential)
• 3+ years\' experience in the Financial Services Industry (Essential)
• Proficiency in Excel (Essential)
• Proficiency in Python, SQL or other programming languages (Essential)
• Ability to communicate technical insights to non-technical audiences effectively (Essential)
• Detail-oriented and process-driven with a focus on continuous improvement (Essential)
• Comfortable working in a fast-paced, evolving environment (Essential)
• Statistical Methods Knowledge (Desirable)
• Experience using Salesforce and data visualisation tools (Desirable)

Job Offer

• Competitive salary range of £35,000 to £45,000 per annum.
• Permanent position with opportunities for growth within the company.
• Pension scheme to support your long-term financial well-being.
• Opportunity to work fully remote or onsite in Nottingham
• Collaborative work environment focused on innovation and data-driven success.

If you are a data enthusiast looking to make an impact in the financial services industry, apply now to join this exciting journey!