Data Analyst / BI Developer - Customer & Digital Analytics

Michael Page (UK); Nottingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A rapidly expanding financial services company in Nottingham seeks a Data Analyst / BI Developer. This role involves enhancing customer analytics and collaborating with teams to drive strategic decisions. Candidates should have a degree in a relevant field and 3+ years of experience. A competitive salary of £35,000 - £45,000 is offered along with flexible working options.

Benefits

Competitive salary range

Permanent position with growth opportunities

Pension scheme

Collaborative work environment

Qualifications

• 3+ years' experience in the Financial Services Industry.
• Proficiency in statistical methods and programming languages.
• Ability to communicate technical insights effectively.

Responsibilities

• Analyze and interpret data to improve ROI.
• Track key customer KPIs using A/B testing.
• Build and maintain dashboards and reports.

Skills

Data analysis

Statistical analysis

Communication

Problem solving

Attention to detail

Education

Degree in Data Science, Statistics, Economics, or similar

Tools

Power BI

Python

SQL

Excel

Tableau

Job description

Opportunity to join a rapidly expanding financial services company

This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience.

Job Description

This UK financial services company requires a Data Analyst / BI Developer to enhance their customer and digital analytics capabilities. You will join at a key growth point and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python / Power BI) to aid strategic decision-making and increase ROI. You will collaborate with the CRM team and third-party companies to improve customer profiling and maximize marketing channels.

The role offers a flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham.

Key Responsibilities:

• Analyze and interpret data from multiple sources (Digital / 3rd Parties / Customer) to improve performance, budget efficiency, and ROI.
• Track key customer KPIs and support acquisition and retention strategies through A/B testing and data insights.
• Conduct statistical analysis to identify trends, patterns, and outliers that inform strategic decisions.
• Present complex data in clear, actionable formats for various stakeholders.
• Build and maintain dashboards and reports using Excel, Power BI, Tableau, or similar tools.
• Manage relationships with external lead generation partners.
• Collaborate with cross-functional teams to deliver data-driven solutions.

The Successful Applicant

• Degree in relevant subject (Data Science, Statistics, Economics, or similar) (Essential)
• 3+ years' experience in the Financial Services Industry (Essential)
• Proficiency in Excel (Essential)
• Proficiency in Python, SQL, or other programming languages (Essential)
• Ability to communicate technical insights to non-technical audiences effectively (Essential)
• Detail-oriented and process-driven with a focus on continuous improvement (Essential)
• Comfortable working in a fast-paced, evolving environment (Essential)
• Statistical methods knowledge (Desirable)
• Experience using Salesforce and data visualization tools (Desirable)

What's on Offer

• Competitive salary range of £35,000 to £45,000 per annum.
• Permanent position with opportunities for growth within the company.
• Pension scheme to support your long-term financial well-being.
• Opportunity to work fully remote or onsite in Nottingham.
• Collaborative work environment focused on innovation and data-driven success.

If you are a data enthusiast looking to make an impact in the financial services industry, apply now to join this exciting journey!