Data Administrator Apprentice-Restart

Serco; Birmingham; On-site; GBP 19,000; Full time

Job summary

A leading company, Serco, is offering an exciting Apprenticeship in Business Administration in Birmingham. This opportunity provides valuable hands-on experience alongside formal learning, with responsibilities including data processing, compliance testing, and quality assurance. You're expected to bring GCSE qualifications and strong IT skills, particularly in MS Excel. Join a supportive team with a pathway to a potential career in service delivery and compliance.

Benefits

Onsite learning paid and transferable

25 days annual leave

Full training and support

Serco discounts for cinema, shopping, etc.

Qualifications

• Must have 5 GCSEs including English and Maths.
• Strong IT skills focused on MS Excel and Office 365.
• Previous compliance environment experience desired.

Responsibilities

• Process key referral and payment data via the PRaP system.
• Identify and resolve data processing errors.
• Complete quality and compliance testing for key milestones.

Skills

Communication

IT skills

Interpersonal skills

Initiative

Flexibility

Education

5 GCSE (A-C) including English and Maths

Tools

MS Excel

MS Office 365

Job description

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Working Week: 37 hours per week, Monday – Friday, 09:00 – 17:00

Salary: £18,299 per annum plus benefits & 25 days annual leave

Apprenticeship Qualification: L3 Business Admin

Day to day you’ll be involved in:

• Processing of key referral, programme start and payment data via the PRaP system
• Transfer of data between Serco systems and PRaP while maintaining data integrity
• Identification, investigation and resolution of data processing errors, escalating to the Data Team Leader where necessary.
• Completion of quality and compliance testing on key programme milestones and evidence to support contractual and regulatory requirements.
• Support the wider Quality and Compliance Team in maintaining contract compliance by ensuring accuracy of data submission within contractual timeframes

What you need to do the Apprenticeship?

• 5 GCSE (A-C) including English and Maths
• Good IT skills with particular emphasis on MS Excel and MS Office 365 software
• Strong communication skills, both written and verbal
• Excellent interpersonal skills, with the ability to work across a number of work streams
• Confident to communicate through a variety of media with internal and external stakeholders
• Use own initiative and work independently
• Demonstrate a flexible approach to work
• Understanding of DWP/welfare to work market environment
• Experience of working in a compliance environment ideally within the Employability sector
• Experience of CRM based systems

What's in it for you?

• Onsite learning is paid and completely transferable
• 25 days annual leave
• Opportunity to gain practical experience in a professional environment
• Full training and support provided
• A chance to work with a supportive and experienced team
• A pathway to a potential career
• Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.