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The Account Manager role is dual-focused, with opportunities to specialise in UK or international compliance.
As an Account Manager, managing a portfolio of accounts and serving as the dedicated point of contact, you will:
- Have a customer-focused approach that builds strong relationships and provides excellent customer service.
- Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance with legislation and voluntary commitments. Build knowledge of various regulations through research and relationship-building. Deepen understanding of customer requirements and their industries.
- Utilise your strong data analysis and Excel skills to articulate complex data problems and manipulate large data volumes.
- Be proactive and solution-oriented, identifying service development areas and supporting continuous improvement.
- Use resource planning skills to ensure all deadlines are met with high accuracy.
- Remain resilient to high communication volumes and deadlines.
About you
You will have:
- Excellent written and verbal communication skills
- A customer-focused approach
- The ability to quickly understand technical information
- Advanced IT skills, especially in Microsoft Excel
- Solution-oriented problem-solving skills
- A collaborative working style
- Excellent planning, scheduling, and organizational skills
- A full UK driving licence
- Education to degree level or equivalent
Benefits & Rewards
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays
- Option to buy and sell up to 10 days of annual leave
- Access to voluntary benefits including private medical insurance, cycle-to-work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness, and Disability Income protection schemes
- Pension scheme with up to 8% employer contribution
- Access to reward and discount platform
We reserve the right to close applications early if we receive a high volume of suitable applications. We recommend applying promptly.