Data Administrator

Reconomy; Stratford-upon-Avon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in compliance solutions is seeking an Account Manager to oversee a portfolio and ensure customer satisfaction. The role involves communication with clients and compliance schemes, alongside data analysis using Excel. The company offers competitive benefits, including an annual bonus and comprehensive leave.

Benefits

Participation in annual Incentive Plan (VIP) with up to 10% bonus

25 days of annual leave plus bank holidays

Option to buy and sell up to 10 days of annual leave

Private medical insurance

Cycle-to-work scheme

Subsidised gym membership

Pension scheme with up to 8% employer contribution

Access to reward and discount platform

Qualifications

• Excellent written and verbal communication skills.
• Advanced IT skills, particularly in Microsoft Excel.
• Ability to quickly understand large quantities of technical information.

Responsibilities

• Manage a portfolio of accounts and act as the main point of contact.
• Liaise with compliance schemes and customers to ensure compliance.
• Utilise data analysis to identify service development areas.

Skills

Communication

Customer-focused approach

Data analysis

Excel

Problem-solving

Organizational skills

Education

Degree level or equivalent

Job description

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The Account Manager role is dual-focused, with opportunities to specialise in UK or international compliance.

Managing a portfolio of accounts and being the dedicated point of contact, you will:

1. Have a customer-focused approach that builds strong working relationships and provides excellent customer service.
2. Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance with legislation and voluntary commitments. Build knowledge of various compliance regulations through research and relationship-building. Deepen understanding of customer requirements and industry operations.
3. Utilise your strong data analysis and Excel skills to articulate complex data problems clearly and manipulate large data volumes.
4. Be proactive with a solution-oriented approach to identify service development areas and support continuous improvement.
5. Use resource planning skills to ensure all deadlines are met accurately.
6. Remain resilient under high communication volumes and tight deadlines.

About you

You will have:

1. Excellent written and verbal communication skills.
2. A customer-focused approach.
3. The ability to quickly understand large quantities of technical information.
4. Advanced IT skills, particularly in Microsoft Excel.
5. A solution-oriented problem-solving ability.
6. A collaborative working style.
7. Excellent planning, scheduling, and organizational skills.
8. A full UK driving licence.
9. Education to degree level or equivalent.

Benefits & Rewards

• Participation in our annual Incentive Plan (VIP) with up to 10% bonus.
• 25 days of annual leave plus bank holidays.
• Option to buy and sell up to 10 days of annual leave.
• Access to voluntary benefits including private medical insurance, cycle-to-work scheme, and subsidised gym membership.
• Automatic inclusion in Life Assurance, Critical Illness, and Disability Income protection schemes.
• Pension scheme with up to 8% employer contribution.
• Access to reward and discount platform.

We reserve the right to close applications early if we receive a high volume of suitable applications. We recommend applying promptly.