Data Activity Clerk - Receptionist | Buckinghamshire Healthcare NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; Aylesbury; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A healthcare provider in the UK is seeking a Data Activity Clerk/Receptionist for the Cancer Care & Haematology Unit. The role involves data entry, patient reception, and coordination with medical staff. Ideal candidates will have strong IT and customer service skills, with an interest in haematology/oncology. The position offers opportunities to work from home and flexibility in scheduling. Competitive benefits include annual leave and NHS discounts.

Benefits

Generous annual leave

Pension scheme

NHS discount schemes

Health and wellbeing services

Qualifications

• Interest in haematology/oncology.
• Ability to handle sensitive information and queries.
• Willingness to learn and receive training.

Responsibilities

• Perform precise data entry for appointments and treatments.
• Welcome patients and provide receptionist services.
• Communicate with patients about appointments.

Skills

IT systems knowledge

Communication skills

Data entry accuracy

Customer service

Job description

We are looking to recruit a Data Activity Clerk / Receptionist for the Cancer Care Haematology Unit based at the Cancer Care & Haematology Unit, Stoke Mandeville Hospital.

This post is being offered to a suitable candidate with an interest in haematology/oncology. The successful candidates will be part of a team which is responsible for the provision of data input and supporting the reception area. The successful applicants should have good knowledge base of IT systems used within the hospital, however training can be given.

Your main location will be Stoke Mandeville Hospital , however it is required to cross-cite work at Wycombe Hospital. There will also be opportunities to work from home, though you will mostly be required to work on site.
• Precise data entry for appointments, nurse activity, treatment activity etc.
• Welcome patients, visitors and trust staff. Provide receptionist service via telephone, email etc.
• Make, amend and cancel outpatient appointments as necessary.
• Attend to patients on arrival and liaise with the medical staff to ensure that correct data is recorded on the Careflow system.
• Register new patients and ensure patient details are correct.
• Deal sensitively with large numbers of telephone queries from patients/relatives, General Practice surgeries and medical / administration staff at all levels.
• Working together with the administration staff to assist in the preparation of clinics.
• Communicate effectively and sensitively with patients who did not attend their appointments, either by telephone or letter in order to facilitate another appointment.
• Arrange hospital transport and interpreters for patients attending the clinic.
• Flexibility for covering illness/annual leave with team members, including cross-site cover.
• General clerical duties i.e. filing, faxing, photocopying, printing/ posting letters

Listen to why colleagues think we are a great place to work! -

BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [e-mail] quoting the vacancy reference number.


This advert closes on Sunday 24 Aug 2025