Damp & Mould Technician

Livewest; Exeter; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company Van

Full Kit

Generous Annual Leave

Pension contributions

Health benefits

Learning and Development

Family support

Wellbeing support

Cycle to Work

Volunteer days

Job summary

LiveWest requires a Damp & Mould Technician to deliver quality repairs and maintenance for homes across our communities. This full-time mobile role focuses on diagnosing faults, completing first-time fixes, and prioritising customer satisfaction while adhering to safety standards.

You will work across multiple trades, use mobile job-management tools, and hold a core trade qualification with a UK driving licence. DBS checks apply, and the role is based near Exeter.

Qualifications

• Recognised apprenticeship or qualification in a core trade.
• Post-qualification experience diagnosing and repairing basic building faults.
• Proficiency using mobile devices for job management.
• Good understanding of Health and Safety procedures.
• Customer-focused mindset with strong communication and organisational skills.
• Full UK manual driving licence.

Responsibilities

• Deliver high-quality fault fixing and maintenance services across multiple sites.
• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
• Work towards achieving first-time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
• Support the delivery of responsive repairs and maintenance across LiveWest properties.

Skills

Carpentry

Damp & Mould

Mobile devices

Health & Safety

Customer service

Driving licence

Education

Apprenticeship or core-trade qualification

Job description

About The Role

Are you a hands-on professional with a passion for delivering high-quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Damp & Mould Technician. You’ll play a key role in ensuring our homes are safe, well-maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in Carpentry and experience working with Damp & Mould and be based within 30 minutes of Exeter .

Key Responsibilities

• Deliver high-quality fault fixing and maintenance services across multiple sites.
• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with all Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
• Work towards achieving first-time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
• Support the delivery of responsive repairs and maintenance across LiveWest properties.

Why Should I Apply?

Be part of a supportive, values-driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.

This role is being offered on a full time permanent basis working 40 hours per week.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

To be successful in your application for the role of Damp & Mould Technician, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience:

• A recognised apprenticeship or qualification in a core trade.
• Post-qualification experience and the ability to diagnose and repair basic building faults.
• Proficiency in using mobile devices for job management.
• A good understanding of Health and Safety procedures.
• A customer-focused mindset with strong communication and organisational skills.
• A full, UK, manual driving licence.
• Desirable: Experience working in customers’ homes and knowledge of responsive maintenance.
• Desirable: Asbestos HSG210 awareness and experience with unvented systems.

Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

About The Company

Our Reward and Benefits:

• Company Van: Includes a fuel card for work-related travel.
• Full Kit: Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.