Dalston - Store Manager

JD GROUP; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Store Manager to lead their team in achieving sales excellence. In this pivotal role, you will drive store operations, motivate a high-performing team, and ensure exceptional customer satisfaction. Your leadership will be crucial in fostering a positive work environment and achieving key performance indicators. If you're passionate about retail management and team development, this is your chance to make a significant impact in a thriving retail setting.

Qualifications

• Proven experience in managing store operations and achieving sales targets.
• Strong ability to lead and develop a high-performing team.

Responsibilities

• Lead store operations to meet sales and KPI targets.
• Foster team culture through recruitment and training.
• Analyze sales data for informed decision-making.

Skills

Leadership

Communication

Sales Analysis

Team Development

Operational Efficiency

Job description

Role overview:

We are seeking a skilled Store Manager with strong leadership and communication abilities to lead their team towards achieving sales and KPI targets whilst providing unparalleled service.

Responsibilities:

• As a Store Manager you’ll be doing the following:
• Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth.
• Creating a positive team culture through recruiting, training and continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.
• Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially.

Role objectives and KPI’s:

• Ensure the store achieves the highest level of customer satisfaction using NPS metrics.
• Meet and exceed store sales targets through effective merchandising, stock replenishment & team motivation.
• Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
• Managing store budgets and wage cost.
• Efficient Management of P&L for your store.
• Foster a positive work environment by leading, mentoring, and developing your team to enhance their performance and engagement.

Skills and Experience:

• Experience in implementing, tracking and refining store operational processes in order to achieve maximum efficiency & KPI results.
• Passion and confidence in Leading and Supporting your team through their own career Development.
• An ability to interpret and react commercially to financial reports to support store sales growth.