Dairy Development / Sales Manager

Carrs Billington Agriculture (Sales) Ltd.; Strathaven; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Salary package

Annual salary reviews in September

25 days annual leave

Growth and innovation opportunities

Job summary

Carr's Billington Agriculture is seeking a driven Dairy Development / Sales Manager to join our Scotland team in Strathaven. You will combine technical dairy nutrition expertise with a commercial mindset to grow dairy feed sales and profitability, building strong relationships with farmers and agricultural customers.

You will deliver technical support, training, and tailored feeding solutions, identify growth opportunities, and work with marketing and CRM to maximise product usage and customer

Qualifications

• Strong dairy nutrition background and feed formulation knowledge.

Responsibilities

• Drive growth and profitability within the Sales Policy and territory.
• Develop and manage a focused ledger of dairy customers through strong relationships.
• Achieve sales targets and margins through proactive business development.
• Review customer needs to ensure products meet objectives.
• Provide technical support and training on dairy nutrition and product developments.
• Collaborate with marketing to develop promotional materials for dairy feed sales growth.
• Utilise and maintain CRM information in your area.
• Deliver presentations and trainings for colleagues and customers on dairy nutrition and herd management.

Skills

Dairy nutrition

Sales growth

Dairy feed sales

Communication skills

Data analysis

Problem solving

CRM experience

Team collaboration

Sales ledger management

Self-motivation

Education

FAR Qualification

Amtra SQP qualification

Tools

CRM system

Microsoft Office

Job description

Skills, Experience And Qualities Required

Essential:

We are seeking a driven and knowledgeable Dairy Development / Sales Manager to join our successful team in Scotland, based in Strathaven. Combining technical expertise with a commercial mindset, you will work closely with dairy farmers and agricultural customers to provide tailored solutions, maximise performance and profitability, and support the continued growth of our dairy business.

This role offers the opportunity to make a real impact within a respected agricultural business, working alongside experienced colleagues and helping customers achieve success through industry-leading products, expertise, and service.

About Us

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co. and English Provender Company.

THE JOB

To drive growth and profitability within an agreed Sales Policy and territory by developing a focused customer ledger to achieve the agreed budget and target levels for both volume and margin. As a dairy development manager, you will provide expert technical advice and support to colleagues and customers, ensuring excellent service delivery and solutions. The role also involves identifying opportunities for expanding dairy business through innovative nutritional programmes, improved feed efficiency and maximising product usage.

Develop and manage a focused ledger of dairy customers through building strong relationships with key dairy farmers, offering tailored feeding solutions.

Achieve sales targets and margins through proactive business development within the agreed territories.

Regularly review customer needs to ensure products and services meet their needs and objectives.

Provide technical support to the sales team and offer training on the latest dairy nutrition and product developments.

Assist colleagues with complex nutritional queries and provide field support during customer visits where advanced technical knowledge is required.

Stay up to date with industry advancements, research, and regulatory changes to provide cutting‑edge solutions to the team and customers.

Identify growth opportunities within delivery areas, particularly with dairy‑focused prospects.

Collaborate with the mill teams to align product offerings and ensure the most effective use of the company's feed portfolio.

Work with marketing to develop promotional materials and campaigns that support dairy feed sales growth.

Utilise and maintain CRM information in your area.

Act as a liaison between the technical team, nutritionists, and sales colleagues to ensure consistency in product knowledge and sales approaches.

Deliver presentations and organise training sessions for colleagues and customers on dairy nutrition, herd management and feed efficiency.

Participate in the development of new product lines by providing market feedback and customer needs.

Attend and actively contribute to the monthly sales meetings.

Monitor competitor activities and share insights with the broader team to capitalise on emerging trends, opportunities or gaps in the market.

Report on progress in assigned areas, focusing on sales targets, customer retention, and business development activities.

Maximise retail revenue by actively promoting the complete product range and turning every customer touchpoint into a sales opportunity. You will drive performance by championing marketing campaigns and use CRM to identify cross‑selling opportunities.

Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.

Maintain compliance with feed safety, animal health, and environmental regulations and all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.

Skills, Experience And Qualities Required

Essential:

• Strong background in dairy nutrition and feed formulation
• Experience of driving growth in sales.
• Proven track record in dairy feed sales and account management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyse data, identify sales data and trends and make informed decisions.
• Strong problem‑solving skills and ability to make decisions under pressure.
• Ability to work collaboratively and support the wider team with technical expertise.
• Experience of managing a sales ledger through the use of a CRM system.
• Self‑motivated with a proactive approach to business development.

A Team Player Who Thrives On Supporting Others.

Desirable

• FAR Qualification.
• Amtra SQP qualification.
• Competent IT skills and experience of the Microsoft office suite.

Benefits

As part of The Billington Group we offer a wide range of employee benefits including:

• An attractive salary package.
• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well‑established family‑owned business with ambitions for growth and innovation.

Your Health

• Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
• Sick pay: Generous company sick pay entitlement.
• Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

• Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
• Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
• Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
• My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
• Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

• Pension: Enrolment into the Company pension scheme after 3 months of employment.
• Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal scheme.