DAC Operations Administrator

Norfolk and Norwich University Hospitals NHS Foundation Trust; Colney; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent NHS Trust in Colney is seeking an Administration Assistant for the Radiology department to coordinate essential tasks for the accreditation of Community Diagnostic Centres. The role involves project management support, document management, and liaising between trusts to ensure timely completion of accreditation requirements. Applicants should have relevant experience and strong communication skills, and will enjoy benefits such as flexible hours and a supportive work environment.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Multi Faith prayer room

Discounted gym memberships

Excellent pension scheme

Wagestream access

Free Park & Ride service

Free 24-hour counselling

On-site Nursery

Staff discounts at cafes

Career development support

Flexible staff bank

Qualifications

• Experience in administrative tasks within healthcare.
• Ability to coordinate and manage documents effectively.
• Good communication skills for liaising with various stakeholders.

Responsibilities

• Coordinate administrative tasks for the CDC accreditation.
• Assist in project management tasks and document collation.
• Liaise with radiology counterparts across trusts.

Skills

Project management

Documentation management

Coordination

Job description

Fixed term contract/secondment opportunity for 12 months

The administration assistant is an integral member of the quality team for Radiology. The role is based at the Norfolk and Norwich University Hospital (NNUH), underpinned by the wider remit of the Imaging speciality clinical network (SCN). This role is replicated across the three trusts: Queen Elizabeth Hospital (QEH), Norfolk and Norwich University Hospital (NNUH), and James Paget Hospital (JPH). The role reports to the Radiology Governance Manager at NNUH and is professionally responsible to the Norfolk and Waveney (N&W) Community Diagnostic Centre (CDC) Quality/Accreditation Lead.

The post holder will coordinate defined administrative tasks to support the Community Diagnostic Centres (CDC) in preparing for accreditation of all three centres (QEH, JPU, and NNUH).

This is a vital role in the successful delivery of the programme. If you have the relevant experience, skills, ability, and knowledge, we would love to hear from you.

The NNUH CDC has recently opened. The radiology department aims to ensure the CDC’s accreditation aligns with the radiology department’s accreditation status. The CDC features 5 MRI scanners, 4 CT scanners, 2 X-ray rooms, and 2 ultrasound rooms, with a nursing team, operating 7 days a week. The postholder will play a key role in ensuring that the pillars of clinical governance are assessed and evidenced to UKAS (United Kingdom Accreditation Service) for annual assessments for BS70000. The first UKAS assessment is scheduled for July 2026, involving on-site visits and online documentation submissions. The postholder will assist the Radiology Governance Manager with project management tasks, document collation, feedback collection, and tracking actions to ensure timely completion.

The post holder will liaise with counterparts in the radiology departments at QEH and JPUH Trusts and maintain the document database, updating it as approvals are obtained at each Trust, and archiving previous versions accordingly.

Join us at NNUH and be part of a workforce of over 10,000 staff! NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for about one million people in Norfolk and surrounding areas. As a teaching and research hospital, it is at the forefront of innovation, with state-of-the-art facilities like the Quadram Institute. We collaborate closely with the University of East Anglia, offering teaching opportunities and student placements. Our diverse workforce represents 94 countries worldwide.

We are a friendly, collaborative hospital working with local services and home to N&N Hospitals Charity. We offer a range of NHS benefits and additional perks, including:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service to NNUH
• Free 24-hour confidential counselling
• On-site Nursery
• On-site cafes with staff discounts
• Support for career development
• Flexible staff bank
• Salary Sacrifice schemes (lease cars, Cycle to Work, home electronics)

For further details or informal visits, contact:

Name: Louise Reilly
Job title: Radiology Governance Manager
Email: [e-mail]
Phone: [phone] x 3941