DA Long Term Support Worker

Trident Group – UK; Birmingham; On-site; GBP 25,000; Part time

Job summary

A leading company in supportive housing is seeking a Domestic Abuse Long-Term Support Worker in Birmingham. The role involves providing essential support to vulnerable adults and families, ensuring their well-being and access to resources. Applicants should have experience in similar support settings and a strong understanding of domestic violence issues.

Benefits

34 days annual leave plus additional purchase options

Flexible working options

Life assurance (3 x salary)

Employee Assistance Programme

Employee Wellbeing Programme

Birthday and New Home leave

Qualifications

• Experience in domestic violence and abuse support.
• Good knowledge of housing applications and Universal Credit.
• Ability to work across all refuge sites.

Responsibilities

• Support vulnerable individuals with daily requirements.
• Provide crisis intervention when necessary.
• Assist clients with life skills and resource access.

Skills

Empathy

Motivation

Energy

Communication

Advocacy

Education

Experience in a refuge or support setting within the last 3 years

Tools

IT and DATA Systems

Job description

Reference 110005

Domestic Abuse Long Term Support Worker

Birmingham

£24706.50 per annum

37.5 hours per week

About the role

We are looking to recruit a Domestic Abuse Long-Term Accommodation Female Support Worker on a part-time basis, for our Domestic Abuses Service in Birmingham.

The benefits;

• 34 days annual leave, plus the option to purchase up to 5 additional days
• Birthday leave
• New Home leave
• Life assurance (3 x salary)
• Employee Assistance programme
• Employee Wellbeing programme
• Flexible Working options

About You

We are looking for a DALT Female Support Worker who is empathic, highly motivated, energetic, and an experienced individual to join our diverse staff team to deliver a quality service provision to vulnerable adults and their children. You will have worked in a refuge or support setting within the last 3yrs and be able to demonstrate this. You will be responsible for looking after service users and supporting them with their daily requirements and the day to day running of the commissioned services and building functions.

• You will have sound knowledge and understanding of Domestic Violence and Abuse and the impact on the customer and their children.
• Good knowledge and understanding of how to apply for Universal Credit, do housing applications, support women with no recourse to public funds, work with professionals if a women is applying for her Indefinite leave to remain, able to access Languages are everything for those with Language barriers and support with applying for grants once a customer is ready to move on.
• Familiar with other Services in the Birmingham area which can provide additional support for your customer, and you must be able to communicate and advocate effectively with other professional on behalf of your customer.
• Deliver a ‘whole family approach’ to the individuals, families and children that access our commissioned services, this will enable work with both the family unit and children affected by domestic abuse (individually and in groups), support during pregnancy, an early help focus, healthy relationship work, links to local schools, Children’s Trust, CAFCASS etc
• Support individuals with life skills, to better manage their finances by reducing debt and increasing income
• Signpost customers to relevant sources of support, for additional guidance and advise.
• Provide crisis intervention where necessary to prevent customer situation escalating.
• Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction
• Provide a flexible service and where necessary work across all refuge sites
• Always operate ina person-centred and professional manner
• Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place.
• Competent in use of IT and DATA Systems, keeping files updated.
• Work on a rotated Helpline to take referrals coming into refuge and complete DASH Risk Assessment – must have good knowledge of MARAC protocols and Safeguarding arrangement

Trident Group has over 60 years’ experience of delivering homes, services and innovationfor up to8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

• Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
• Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Our Purpose:

Putting people and communities at the heart of our services and the safe homes we provide.

To deliver against our purpose we will be:

Trustworthy We earn trust by being open, honest, and being fair

Collaborative We work as one team to achieve our goals

Accountable We take responsibility and do what we say we will do

People Focused We will always put people at the heart of everything

Caring in all we do We care about providing a great service and helping people

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).