D365CE CRM System Application Manager - £50k, End User, UK Home based

JR United Kingdom; Luton; Remote; GBP 42,000 - 50,000; Full time

Job summary

A leading charity in the UK seeks a D365CE CRM System Application Manager to optimize their CRM system. This vital role entails managing user access, vendor budgets, and enhancing CRM functionality. Candidates should possess Microsoft certifications, data governance knowledge, and experience in the charity sector.

Qualifications

• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE.
• Experience in the charity or not-for-profit sector.
• Previous work as a Functional Consultant or Product Owner.

Responsibilities

• Ownership and day-to-day management of Microsoft D365CE & Portal.
• Managing third-party CRM provider and vendor budgets.
• Ensuring GDPR compliance, data integrity, and advising leadership.

Skills

Microsoft Dynamics 365CE

Data governance

GDPR compliance

Excellent communication

Education

Microsoft certifications in D365CE

Tools

Office 365

Job description

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D365CE CRM System Application Manager - £50k, End User, UK Home based, luton, bedfordshire

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Client:

Conspicuous

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

D365CE CRM System Application Manager - £50k, End User, UK Home based

DO NOT APPLY if you are not involved with Microsoft Dynamics CRM (this is a D365CE role)

Role:

An end user in the charity sector is seeking a Microsoft Dynamics 365CE (CRM) expert to take ownership of their organisation-wide CRM system. This is a key permanent hire reporting into the Head of Operational Improvement, responsible for platform optimisation, user support, partner management, and driving digital transformation through D365CE.

Key Responsibilities:

• Ownership and day-to-day management of Microsoft D365CE & Portal
• Licensing, user access control and functional support
• Managing third-party CRM provider and vendor budgets
• Enhancing CRM functionality, testing upgrades, driving integration, basic configuration, Workflows
• Ensuring GDPR compliance, data integrity, and advising leadership
• Supporting training, reporting, and digital best practices
• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE
• Previous work as a Functional Consultant or Product Owner
• Excellent communication across non-technical stakeholders
• Demonstrable experience with data governance, GDPR, and InfoSec
• You must be eligible to work without restrictions (No sponsorship, No PSW, No Dependency visa)
• Microsoft certifications in D365CE
• Experience in the charity or not-for-profit sector
• Familiarity with Office 365 architecture and integrations
• Training or leading user groups

This is a vital role at a forward-thinking, people-first charity undergoing digital growth. You’ll play a strategic and hands-on role in shaping the future of CRM within a collaborative, values-led team.