D365CE CRM System Application Manager - £50k, End User, UK Home based

JR United Kingdom; Leeds; Remote; GBP 50,000; Full time

Job summary

A charity sector end user is looking for a D365CE CRM System Application Manager to take ownership of their CRM system. This permanent role involves managing the CRM platform, enhancing its functionality, and ensuring data integrity, while driving digital transformation within the organization.

Qualifications

• Experience as a Functional Consultant or Product Owner
• Strong hands-on experience with Microsoft Dynamics 365CE
• Familiarity with GDPR compliance and data integrity

Responsibilities

• Manage the ownership and daily operations of Microsoft D365CE system
• Enhance CRM functionality, including testing upgrades and driving integrations
• Provide user support and ensure compliance with GDPR

Skills

Communication

Data Governance

User Support

Education

Microsoft certifications in D365CE

Tools

Microsoft Dynamics 365CE

Office 365

Job description

D365CE CRM System Application Manager - £50k, End User, UK Home based, leeds, west yorkshire

Client:

Conspicuous

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

D365CE CRM System Application Manager - £50k, End User, UK Home based

DO NOT APPLY if you are not involved with Microsoft Dynamics CRM (this is a D365CE role)

Role:

An end user in the charity sector is seeking a Microsoft Dynamics 365CE (CRM) expert to take ownership of their organisation-wide CRM system. This is a key permanent hire reporting into the Head of Operational Improvement, responsible for platform optimisation, user support, partner management, and driving digital transformation through D365CE.

Key Responsibilities:

• Ownership and day-to-day management of Microsoft D365CE & Portal
• Licensing, user access control and functional support
• Managing third-party CRM provider and vendor budgets
• Enhancing CRM functionality, testing upgrades, driving integration, basic configuration, Workflows
• Ensuring GDPR compliance, data integrity, and advising leadership
• Supporting training, reporting, and digital best practices
• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE
• Previous work as a Functional Consultant or Product Owner
• Excellent communication across non-technical stakeholders
• Demonstrable experience with data governance, GDPR, and InfoSec
• You must be eligible to work without restrictions (No sponsorship, No PSW, No Dependency visa)
• Microsoft certifications in D365CE
• Experience in the charity or not-for-profit sector
• Familiarity with Office 365 architecture and integrations
• Training or leading user groups

This is a vital role at a forward-thinking, people-first charity undergoing digital growth. You’ll play a strategic and hands-on role in shaping the future of CRM within a collaborative, values-led team.

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Created on 31/05/2025 by JR United Kingdom