D365 Implementation Manager - Bath

Harvey Nash; Greater London; On-site; GBP 77,000 - 94,000; Full time

Benefits offered by this job

Up to 9% matched pension

Health insurance options

Job summary

Harvey Nash Group is seeking an experienced D365 Implementation Manager to lead the deployment of Microsoft Dynamics 365 FO and CE across international sites. You will own deployment planning, cutover activities, stakeholder coordination, risk management, and post-go-live support while working with UK and France teams.

Fluency in French and regular travel to France are essential. The role focuses on delivering enterprise ERP transformations with hands-on leadership and a strong delivery mindset

Qualifications

• Proven experience delivering enterprise-wide ERP or business application implementations.
• Strong knowledge of Dynamics 365 FO and ideally Dynamics 365 CE.
• Experience delivering ERP implementations in engineering, manufacturing, or complex operations.
• Ability to manage large, multi-workstream projects with stakeholders.
• Solid understanding of project governance, risk and change control.
• PMI/PRINCE2 or equivalent certification.
• Fluent French speaker.
• Able to travel regularly to France.

Responsibilities

• Develop and maintain detailed implementation plans tailored to site-specific requirements.
• Coordinate all site-level deployment activities across multiple functions.
• Lead cutover planning with resource planning and runbooks.
• Drive readiness and dependency management for successful go-lives.
• Act as primary liaison between central programmes and local stakeholders.
• Coordinate testing, validation, and legacy system transition activities.
• Manage RAID logs and escalate risks as needed.
• Support governance activities including readiness reviews and go/no-go decisions.
• Support user adoption through local communications and training coordination.
• Monitor KPIs and deployment performance; capture lessons learned.

Skills

ERP implementations

Dynamics 365 FO

Dynamics 365 CE

Program management

French language

Travel readiness

Education

PRINCE2 or PMI certification

Job description

D365 Implementation Manager (Dynamics 365 FO & CE)

Salary: £85,000 + 10% Project Completion Bonus

Contract: 12-Month Fixed-Term Contract

Location: UK-Based with Bath as the Home Office

Travel: Fortnightly travel to France (Gennevilliers area)

Benefits

• Up to 9% Matched Pension
• Health Insurance Options

The Opportunity

We are looking for an experienced D365 Implementation Manager to lead the successful deployment of Microsoft Dynamics 365 Finance & Operations (FO) and Customer Engagement (CE) across international sites. This role sits at the heart of programme delivery and site execution, ensuring implementation plans are translated into successful go-lives, operational readiness, and business adoption. You will take ownership of deployment planning, cutover activities, stakeholder coordination, risk management, and post-go-live support while working closely with business and programme teams across the UK and France. This opportunity would suit a hands-on implementation professional who is fluent in French and comfortable travelling regularly to support site deployments.

Key Responsibilities

• Develop and maintain detailed implementation plans tailored to site-specific operational requirements.
• Coordinate all site-level deployment activities across Production, Supply Chain, Engineering, Quality, HR, Finance, and Contracts.
• Lead cutover planning, including resource planning, deployment runbooks, and cutover checklists.
• Drive technical and operational readiness, ensuring key dependencies are identified and resolved.
• Act as the primary link between central programme teams and local business stakeholders.
• Coordinate testing, business scenario validation, and legacy system transition activities.
• Manage site-level RAID logs, escalating risks and issues where required.
• Support governance activities including readiness reviews, go/no-go decisions, Early Life Support (ELS), and stabilisation planning.
• Support user adoption through local communications, training coordination, and knowledge transfer activities.
• Monitor implementation KPIs and deployment performance metrics.
• Capture lessons learned and contribute to continuous improvement across future deployments.

Essential Experience

• Proven experience delivering enterprise-wide ERP or business application implementations.
• Strong knowledge of Dynamics 365 Finance & Operations (FO) and ideally Dynamics 365 Customer Engagement (CE).
• Experience delivering ERP implementations within engineering, manufacturing, or complex operational environments.
• Ability to manage large, complex projects with multiple workstreams and stakeholders.
• Strong understanding of project management methodologies, governance, risk, and change control.
• PMI, PRINCE2, or equivalent project management qualification.
• Fluent French speaker.
• Able to travel regularly to France.

Personal Attributes

• Self-motivated with a strong commitment to delivery.
• Hands-on approach with the ability to lead from the front.
• Excellent stakeholder management and influencing skills.
• Strong organisational and problem‑solving capabilities.
• Ability to work effectively across multiple business functions and cultures.

Package

Package £85,000 Salary12-Month FTC10% Completion BonusUp to 9% Matched PensionHealth Insurance OptionsUK-Based with Bath Home OfficeRegular Travel to France

If you're an experienced D365 professional looking to play a pivotal role in a major international ERP transformation, we'd love to hear from you.