D365 Finance & Operations Support Analyst

Akkodis; Ringway; On-site; GBP 45,000 - 50,000; Full time

Job summary

Akkodis is seeking a D365 Finance & Operations Support Analyst to join its technology team in Manchester on-site. The role offers £45,000 - £50,000 and the chance to own the ERP platform by providing D365 F&O 1st/2nd line support to business users.

You will resolve ERP issues, work with stakeholders and external partners on upgrades and improvements, and help enhance system reliability across manufacturing, supply chain and distribution processes.

Qualifications

• Hands-on experience supporting Microsoft Dynamics AX or D365 F&O.
• Experience troubleshooting ERP issues and supporting business users.
• Understanding of operational processes in manufacturing, supply chain or distribution.
• Exposure to system administration, configuration, upgrades or implementation activities.
• Strong communication and problem-solving skills with a desire to develop technical knowledge.

Responsibilities

• Provide 1st and 2nd line support for D365 Finance & Operations.
• Investigate and resolve ERP system issues with internal teams and external partners.
• Support users across functions to maximise ERP benefits.
• Assist with system administration, permissions, configuration and maintenance.
• Support upgrades, testing, deployments and improvement projects.
• Identify recurring issues and opportunities to improve reliability and user experience.

Skills

D365 F&O

ERP troubleshooting

Business process understanding

Sys admin exposure

Communication & problem-solving

Job description

D365 Finance & Operations Support Analyst

Manchester | £45,000 - £50,000 | On-site

Do you have experience supporting Microsoft Dynamics AX or D365 Finance & Operations and want an opportunity to take greater ownership of a business-critical ERP platform?

An established UK organisation is looking for a D365 Finance & Operations Support Analyst to join its internal Technology team.

This is an opportunity to work closely with business stakeholders, develop your technical expertise and play an important role in supporting and improving a key enterprise system.

You’ll gain exposure to a varied technology environment, with opportunities to contribute to systems enhancements, upgrades and continuous improvement initiatives.

What you’ll be doing

• Providing 1st and 2nd line application support for D365 Finance & Operations.
• Investigating and resolving system issues, working with internal teams and external technical partners where required.
• Supporting users across different business functions, helping them get the most out of the ERP platform.
• Assisting with system administration, user permissions, configuration and general maintenance.
• Supporting upgrades, testing, deployments and ongoing improvement projects.
• Identifying recurring issues and opportunities to improve system reliability, efficiency and user experience.

What we’re looking for

• Hands-on experience supporting Microsoft Dynamics AX or D365 Finance & Operations.
• Experience troubleshooting ERP application issues and supporting business users.
• An understanding of operational business processes, ideally gained within manufacturing, supply chain or distribution.
• Some exposure to system administration, configuration, upgrades or implementation activities.
• Strong communication and problem-solving skills, with an interest in developing your technical knowledge.

What’s on offer?

• £45,000 - £50,000 salary
• The opportunity to take greater ownership of a business-critical ERP system.
• Exposure to a broad range of technologies, projects and business functions.
• Opportunities to develop your expertise in the Microsoft Dynamics ecosystem.
• A collaborative technology environment with a focus on ongoing system improvements.

Location: Manchester - fully on-site.

If you’re an experienced Dynamics AX or D365 F&O support professional looking to broaden your experience and take on greater responsibility, we’d be keen to hear from you.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.