D365 F&SCM Support Analyst

ZipRecruiter; Liverpool; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in the food & beverage sector in Liverpool is seeking a D365 F&SCM Application Support/Consultant. This role involves providing expertise in Master Planning, ensuring optimal support and issue resolution for Dynamics 365 Finance & Supply Chain Management. Join a collaborative team with great benefits and a clear career path.

Benefits

25 days annual leave + Bank Holidays

Private healthcare

Pension Scheme

Electric Car Scheme

Access to further certifications

Hybrid work

Qualifications

• 3+ years D365 F&O experience is essential.
• Deep understanding of end-to-end planning processes.
• Practical experience with Planning Optimisation is highly desirable.

Responsibilities

• Provide support and issue resolution for D365 F&SCM, focusing on Supply Chain modules.
• Collaborate with teams to gather requirements and analyze system behaviour.
• Maintain documentation of system configurations and process improvements.

Skills

Master Planning

Dynamics 365 F&SCM

Supply Chain

Job description

Job Description

D365 F&SCM Application Support/Consultant

12 Month FTC (More than likely will progress into a fully permanent role)

£50,000 - £60,000

Hybrid, 1-2 times on site per week

End User, Food & Beverage Sector)

I'm working with a long-standing client in the food & beverage sector, based in Liverpool who’ve recently completed their Dynamics 365 Finance & Operations implementation.

My client is going from 300 users to 600, doubled size and of the back of this looking to build a D365 Hub due to acquiring another company. (so 6 in total)

I'm keen to speak with you if you have in depth knowledge & experience within the Supply Chain Module.

This is a great opportunity to join a close-knit, collaborative team where you’ll be the go-to for D365 F&O support, playing a key role in issue resolution and continuous improvement of their application landscape.

Essential Experience:

• Demonstrable expertise in Master Planning within D365 F&SCM is required.

What I'm looking for / Day 2 Day:

• Provide support and issue resolution for Dynamics 365 Finance & Supply Chain Management (D365 F&SCM), with a strong emphasis on Supply Chain modules.
• Act as a subject matter expert for Master Planning, ensuring optimal configuration, execution, and troubleshooting of planning processes.
• Collaborate with business users and technical teams to gather requirements, analyse system behaviour, and implement effective planning solutions.
• Monitor and maintain planning parameters, coverage settings, and item models to ensure accurate and timely supply and demand planning.
• Deliver training and support to end-users, promoting best practices in the use of Master Planning functionality within D365 F&SCM.
• Assist in system upgrades, testing, and the deployment of enhancements related to Master Planning and wider supply chain operations.
• Maintain clear documentation of system configurations, issue resolutions, and process improvements.

Ideal Background:

• 3+ years D365 F&O Experience
• This role requires someone who can work closely with both functional teams and end users to ensure Master Planning is driving efficiency, minimising stockouts and overstocking, and aligning supply chain operations with demand in real time.
• The ideal candidate will have a deep understanding of the end-to-end planning process, including the configuration and management of coverage groups, forecasting, safety stock, lead times, and supply/demand balancing.
• You should be comfortable working with both static and dynamic plans, and be able to interpret and troubleshoot planned orders for procurement, production, and transfers.
• Practical experience with Planning Optimisation and the ability to analyse planning results, suggest improvements, and configure parameters to support business objectives is highly desirable.

Benefits:

• 25 days annual leave + Bank Holidays
• Private healthcare
• Pension Scheme
• Electric Car Scheme
• Access to further certifications
• Hybrid work

+ Much more

It’s a hands-on role in a supportive environment, perfect for someone who enjoys getting stuck in and making a real difference to day-to-day operations. If this sounds like a fit, I’d love to chat further.

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