D365 F&O Support Analyst

Intec Select; United Kingdom; Remote; GBP 50,000 - 55,000; Full time

Job summary

Une entreprise spécialisée dans la technologie de sécurité et informatique recherche un Dynamics 365 F&O Support Analyst pour contribuer à des mises en œuvre clés de systèmes critiques. Le candidat idéal aura une expertise en Dynamics 365, capable de travailler sur des solutions techniques et fonctionnelles, et sera responsable de la formation des utilisateurs finaux tout en promouvant l'amélioration des processus.

Qualifications

• Expérience prouvée en test, configuration et mise en œuvre de Dynamics 365.
• Solide compréhension de l'analyse d'affaires et de la collecte des exigences.
• Compétences en personnalisation et conception de solutions D365.

Responsibilities

• Diriger les sessions de collecte des exigences pour comprendre et définir les besoins commerciaux.
• Architecturer, configurer et personnaliser les solutions Microsoft Dynamics 365.
• Fournir un support pratique, un dépannage et une résolution des problèmes.

Skills

Dynamics 365 testing

Business analysis

Requirements gathering

D365 customisation

Solution design

Technical understanding

Communication skills

Training skills

Process improvement

Job description

Dynamics 365 F&O Support Analyst – Up to £55,000 – Remote – Manufacturing

Overview:
An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service.
This role offers the opportunity to shape and support Dynamics 365 implementations from the ground up, contributing across design, delivery, and ongoing improvement of business-critical systems.

Key Responsibilities:

• Lead requirements gathering sessions to understand and define business needs.
• Architect, configure, and customise Microsoft Dynamics 365 solutions.
• Design end-to-end solutions aligning with functional and technical requirements.
• Provide hands-on support, troubleshooting, and issue resolution.
• Create and maintain comprehensive documentation across all project stages.
• Deliver training and support materials to end-users and stakeholders.
• Collaborate across teams to improve and refine processes.
• Get involved in both functional and technical aspects of solution development.

Requirements:

• Proven experience in Dynamics 365 testing, configuration, and implementation.
• Strong understanding of business analysis and requirements gathering.
• Skilled in D365 customisation and solution design.
• Solid understanding of both technical and functional Dynamics 365 components.
• Ability to work cross-functionally with development, support, and end-user teams.
• Excellent communication, documentation, and training skills.
• Proactive mindset with the ability to drive process improvement.

Package:

• Salary: Up to £55,000
• Remote, with occasional travel to London

Dynamics 365 F&O Support Analyst – Up to £55,000 – Remote – Manufacturing

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