D365 CRM Lead – Hybrid, Hands-on Delivery & Mentoring

Pearson Carter Limited; Leeds; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Flexible working

One day per week from home

Job summary

Pearson Carter Limited is seeking a D365 CRM Developer in Leeds with hybrid working. You will lead Dynamics 365 CRM implementations for SME clients, while spending 60–70% of your time delivering hands-on solutions and mentoring a delivery team.

The role covers technical design, client collaboration, and opportunities to influence project delivery processes. Salary ranges £45,000–£50,000 with 25 days’ holiday, private healthcare, and pension, plus one day per week from home.

Qualifications

• 3–4 years of experience with Microsoft Dynamics 365 CE/CRM.
• Strong Power Platform development experience (Power Automate, Model-Driven Apps, Canvas Apps).
• Experience with Power BI, Dynamics 365 Sales Enterprise and Customer Insights.
• Strong JavaScript development skills.
• Experience with API integrations and Document Core Pack.
• Experience delivering Dynamics 365 implementations and bespoke CRM solutions.
• Ability to lead technical design and manage project scope.
• Experience across multiple projects simultaneously.
• Strong organisation, communication and decision-making skills.
• Experience supporting or mentoring team members.
• Project management experience or willingness to develop these skills.
• Understanding of SME client requirements and delivering fit-for-purpose solutions.

Responsibilities

• Lead the delivery of Dynamics 365 CRM implementations and bespoke projects for SME clients.
• Spend 60–70% of time hands-on across multiple client projects.
• Lead technical solution design and manage project scope.
• Develop and deliver solutions using Dynamics 365 CE and the Power Platform.
• Mentor, support and develop the technical delivery team.
• Manage multiple projects simultaneously to ensure successful delivery.
• Work closely with clients to understand requirements and deliver effective technical solutions.
• Identify opportunities to improve delivery processes and ways of working.
• Contribute to business growth and shape future direction.
• Attend client sites across Yorkshire and the North of England.

Skills

Dynamics 365 CE/CRM

Power Platform development

Power Automate

Model-Driven Apps

Canvas Apps

Power BI

JavaScript

API integrations

Team mentoring

Project management

Tools

Power Platform

Power Automate

Model-Driven Apps

Canvas Apps

Power BI

Dynamics 365 Sales Enterprise

Customer Insights

PCF control development

Job description

Pearson Carter Limited is seeking a D365 CRM Developer in Leeds with hybrid working. You will lead Dynamics 365 CRM implementations for SME clients, while spending 60–70% of your time delivering hands-on solutions and mentoring a delivery team.

The role covers technical design, client collaboration, and opportunities to influence project delivery processes. Salary ranges £45,000–£50,000 with 25 days’ holiday, private healthcare, and pension, plus one day per week from home.